I did read your post from before. If you're dealing with tech support the same you're dealing with folks on here you shouldn't be surprised at the results.
There's a whole lot of folks on the forum who are much more knowledgeable than me or you.
Now I only have one 32 bit program, NI's B4II, that I use in Studio One Pro 5. IIRC jBridge only worked about 60% of the time when I used it with Sonar. I don't use RB so I can not tell you the success rate for it.
Back in my day the only time we started panic buying was when the bartender shouted "last call"!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
2 hours later.... I had to UNinstall Sonar and reinstall it to make sure I had the 64 bit version. This flies backward from the last time I had to do all this crap when I had to remove Sonar 64 bit and install Sonar 32 bit because Real Band 2019 was 32 bit.
So in the last 2 years I have had Sonar 64 bit on my computer, but that wouldn't work with Real Band. So I had to UN and Re Sonar. That lasted me until yesterday when I put Real Band 2021 on my computer. Then nothing worked. (Isn't that was JBridge is supposed to do, allow 32 bit and 64 bit plugins to be interchangeable?) So this morning I had to again UN and RE Sonar so everything is 64 bit.
Unbelievable that this stuff doesn't just "work". I can't just install the plugins either. I have to install the whole program. It is now 9:37am and I have been up working on this since 6am.
If anything else did what Real Band does I would be defecting. Much to the delight of one particular guy who sent me a hate mail because I am unimpressed with customer service who tells you "Just go back to 2019 then." and ends a chat. That's like getting spoiled food at a restaurant and their solution is "Just don't eat it then." I was beyond livid when that happened. That's the kind of thing that would prompt me to find the owner's house and bang on the door until he talked to me and terminated the person who did that. That says to me "We have your money already. We now don't care abut you." To be honest and fair I will say that this was the first time I had that kind of negative experience, and maybe the agent was having a bad day or it was close to closing time, but as someone who worked in a field parallel to that, I never did that to a caller who needed help.
Rustyspoon, I didn't see your post until after I finished what I did, but your post had the right path in sight. It was just a pain to spend that much time to accomplish that whole reinstallation process.
But I got things working again, and it's nap time.
Sounds like a bit of hit and miss at the moment with 2021, although some seem to have hiccups and some do not.
Just a settling in period, I do remember that happening to me one time, so I can see in part how Eddie feels, Although it sorted itself out after a bit of tweaking !!
win 10 64 bit 16gb,i7 chip, ssd 500gb, m-audio air, ,Roland BK-7M, 1000,shure sm7b,sonar,acid,mixcraft, variety of plugins.Sample tank 3,Kontakt. TC Helicon Voicelive 3 2 . https://beatmaster1.bandcamp.com/releases
I just tested JBridge again with RealBand64. I'm not able to duplicate the issue of it not working. As long as I ran RealBand64 with Administrator privileges then it seems to work fine without issues. It says my version is v1.7b3 I'm running Windows 10.
I run everything with admin privs. That suggestion came after all the unloading and reloading so I have no need for it now. I can also tell you that my JBridge is 1.75.
FYI: RealBand 2021 only includes a 64 bit version, there is no 32 bit 2021 RealBand. If you need to use a 32 bit version of RealBand then you will need to keep your prior version of RealBand. 64 bit RealBand and 32 bit RealBand can coexist on the same computer.
Noel, when I tried to run it, I got windows asking what directory I wanted to scan and then I had to set one where I wanted the plugins to land. With all kind of small print disclaimers about "not recommended" stuff. (Well, if it's not recommended, take it out and make it impossible for the people who see a wet paint sign and touch the bench anyway). I want a bridging program that runs by clicking it once and it sets itself up and works until I throw the computer away. I don't want to work to set up software I have never seen and will never have to see again. YOU do that. Write it in a way I just click "GO" and go make some tea.
But after all that dancing I did with the uninstalling and reinstalling now it works. I felt like I unretired and went back to work. And I still have to install it on a second computer.
I personally would MUCH prefer that they included a step that says "You don't HAVE to remove the older but if you choose to, click here and we'll do that for you." I am an "order" guy, bordering on OCD, and I want all the executables in a folder, all the dll files in a folder, all the txt in a folder.... Because if I have to go find a file called "oldtennisball.pfc" (knowing there is no such thing as a pfc file - this is an example) I don't want to go through 17 directories to find which one it lives in. If there is a folder called PFC, I know it's in there. My computers are 98% set up that way. I keep a fairly clean desktop because that's what folders are for. Program, document, photo storage is on a separate drive. (A 500gb internal.) Music storage is on yet another. (AS 500gb external.) That's just how I know to do it, and I hate when installations scatter things all over. Could this stuff NOT be organized where they name the root folder PGMusic, and have BIAB and RB as subfolders in there? Why is there a folder called BB and another called Realband hanging off the root of C:\? In my case, I have plugins that came from Sonar and some that came from other sources and they are not in one folder. Where do I tell JBridge to look?
Those are the little things I look at when I do an overall evaluation of software. That and ease of installation. And infrequency of crashes. I have hung in with PG this long because it's the only game in town. Unlike Norton vs McAfee vs Kaspersky vs Joe's Anti Virus, there is only one choice for software that creates this level of backing tracks. Garage Band (Garbage Band) just makes those annoying 8 bar loops like rappers use.
Well, trying to write a hip hop Christmas song but I need to pitch shift a measure of one of the loops and the program crashes, so no Christmas song for me..... First time I used the program. Since paying my money for it.
How does a program ship without this basic function being tested thoroughly?
I sent error logs and screen shots. We'll see what happens.
Man, if there was ANY other software that did what this does.....
I haven't read through this entire thread, but if you are talking about a problem in RealBand64.exe with time stretching, this should be fixed in the RealBand build2 patch (to be released shortly):
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