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Help! Tech S.O.S (Off topic)
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You may have a RealTracks 155-205 disk image, and if so you could look in the RealTracks Packages folder. If there isn't a log there, that is a pretty good indication that you didn't install it, and so you could do that now. If there is, you could open it with a text editor and see what it says.


Andrew
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Sorry but a little bit confused about that. Where is the RealTracks Packages folder? So I need to download 155-205 for that?


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Quote:
Sorry but a little bit confused about that. Where is the RealTracks Packages folder? So I need to download 155-205 for that?


Ok, I made the assumption that you had the UltraPAK and have downloaded the RealTracks from your account and that's how you installed them. If so, you would have that DMG file on your computer, and on it you would have the folder I mentioned. So how DID you install the files? Do you have an UltraPAK USB hard drive? If so, you could run the Setup on that hard drive, and it should sync up all the files that you are missing on your internal HD.

Last edited by Andrew - PG Music; 11/30/20 08:01 AM.

Andrew
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jbtaj #626593 11/30/20 08:11 AM
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got it. I'm UltraPAK user of 2020 both windows and Mac. For the issue of installation, I just download all the file at the webpage of "my products". However, after installation, I just deleted the dmg/pkg file.

So do I need to download again?


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jbtaj #626599 11/30/20 08:40 AM
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good news, I reinstalled 155-205, and on the style picker, I used "rebuild", then no more N/A, I think the problem was resolved. But I wanna ask, I need do the same on all n/a styles? that should be a huge task...


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jbtaj #626608 11/30/20 09:03 AM
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also, try another style after reinstalling the extra packs, it shows everything fine for the tracks inside, but another issue occurred, refer to the images I uploaded pls.

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another image.

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jbtaj #626626 11/30/20 09:40 AM
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------ Mon Nov 30 11:31:51 PST 2020 ------
---
Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 155-159.pkg
installer: Package name is RealTracks Sets 155-159 installer: Installing at base path / installer: The install was successful.
---
Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 160-164.pkg
installer: Package name is RealTracks Sets 160-164 installer: Installing at base path / installer: The install was successful.
---
Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 165-169.pkg
installer: Package name is RealTracks Sets 165-169 installer: Installing at base path / installer: The install was successful.
---
Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 170-175.pkg
installer: Package name is RealTracks Sets 170-175 installer: Installing at base path / installer: The install was successful.
---
Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 176-181.pkg
installer: Package name is RealTracks Sets 176-181 installer: Installing at base path / installer: The install was successful.
---
Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 182-187.pkg
installer: Package name is RealTracks Sets 182-187 installer: Installing at base path / installer: The install was successful.
---
Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 188-193.pkg
installer: Package name is RealTracks Sets 188-193 installer: Installing at base path / installer: The install was successful.
---
Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 194-199.pkg
installer: Package name is RealTracks Sets 194-199 installer: Installing at base path / installer: The install was successful.
---
Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 200-205.pkg
installer: Package name is RealTracks Sets 200-205 installer: Installing at base path / installer: The install was successful.


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Help! Tech S.O.S (Off topic)
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Thanks... we can be pretty confident that the files are installed now if they weren't before. Could you try running that Band-in-a-Box 2020 (420) patch again just in case there are now any permissions issues. Then, check again for the existence of the .ST2 file in your Soloists folder...


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jbtaj #626675 11/30/20 01:30 PM
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tried for that. All the issues from the realtracks sets are resolved now.

But for the styles from the following package are still not available,

Xtra Pak 1-8
Bonus Pak
Bonus
Misc.
MST 28-29
0 MIDI
79 MIDI

1437 styles in total.

The tracks inside the styles are good, but when I tried to use it by clicking "OK" button, the message shows "the .sty file cannot be found..."


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Great, it sounds like it's fixed. This is expected that you wouldn't have those styles, since the majority are 'Xtra styles', and the rest are from a bonus PAK.
You should rebuild the StylePicker when prompted after the install. It sounds like that wasn't done, since the styles should be showing up as N/A.


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jbtaj #626700 11/30/20 03:53 PM
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I did rebuild, however, not help.


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I don't think there is a problem to solve anymore... you likely have selected the menu option to show N/A styles. If the style appears as N/A (Not Available) then you wouldn't be able to load it. It's just a style that the program knows about, but you don't happen to have it. The style categories that you listed all make sense as styles that you wouldn't have - so I would recommend just selecting Other --> Show only styles that are available.


Andrew
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jbtaj #626705 11/30/20 04:31 PM
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got ya


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jbtaj #626800 12/01/20 06:43 AM
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Andrew, I purchased all the bonus sets in the past and they are showing up as N/A.

Did the rebuild both fast and slow multiple times. Support has my email about this.

...Deb

Help! Tech S.O.S (Off topic)
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Quote:
Andrew, I purchased all the bonus sets in the past and they are showing up as N/A.

Did the rebuild both fast and slow multiple times. Support has my email about this.

...Deb


Hi Deb,

You should start a new thread about this, probably in either the Band-in-a-Box Mac or Windows forum depending on which platform you are on.

Just for your information, slow rebuild is only if you want the program to search for "third party" (no -PG Music styles). Also, you'd need to clarify if it is showing up as [N/A], or [RT N/A], and an example style, and we could go from there.


Andrew
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ChatPG

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PG Music News
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe

This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.

Watch the video.

You can see all the 2026 videos on our forum!

Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®

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  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
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  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
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Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!

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Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!

We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!

Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.

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Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!

XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!

Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!

We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!

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Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!

We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!

Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.

Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!

Special offers until December 31st, 2025!

All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!

Learn more and listen to demos of XPro Styles PAKs.

Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!

XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!

Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!

We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!

Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!

In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!

Special offers until December 31st, 2025!

All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!

Learn more and listen to demos of the Xtra Styles PAK 21.

Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

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