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Joined: Jan 2020
Posts: 12
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OP
Newbie
Joined: Jan 2020
Posts: 12 |
It seems to happen randomly ... but often I try to use the "Save As" command, and the song looses it's .SGU property, and it becomes a PDF, which does not work ... I sure would appreciate any help in understanding how to avoid this process ... I've had a number of songs I'm working on, and I am unable to save them properly under the "Save As" command from the File menu ..
Thank you very much ...
Donnie ...
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Joined: Aug 2011
Posts: 11,000
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Veteran
Joined: Aug 2011
Posts: 11,000 |
The Don,
Your issue reads to me as though the Band-in-a-Box File Save window is loosing it's file properties association setting sometime. That suggests to me there may be some settings corruption.
How often does the issue occur? My suggestion is to perform a Return to Factory Settings command. It is under Options on the Menu Bar.
If you've previously opened Options and saved your preference settings you can return to factory settings and then load your preference file in less than a minute.
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Joined: Jul 2000
Posts: 27,486
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Joined: Jul 2000
Posts: 27,486 |
I agree with Jim. Try Return to Factory Settings, Most.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Joined: Jan 2020
Posts: 12
Newbie
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OP
Newbie
Joined: Jan 2020
Posts: 12 |
Thank you so verymuch for your suggestion ... I will give that a go and see how it works-I will give you an update – thank you again!!
Donnie ...
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Joined: Jan 2020
Posts: 12
Newbie
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OP
Newbie
Joined: Jan 2020
Posts: 12 |
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Joined: Jul 2000
Posts: 27,486
Veteran
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Joined: Jul 2000
Posts: 27,486 |
It worked? You’re good now?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Joined: Jan 2020
Posts: 12
Newbie
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OP
Newbie
Joined: Jan 2020
Posts: 12 |
Matt:
Thank you again for the response ... I have been out of town ... I am back and hope to see if it works this weekend ... I will let you know ... Thank you again!!
Donnie ...
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Joined: Jul 2000
Posts: 27,486
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,486 |
Check for updates, too. They are coming swiftly. Don't wait for the program to alert you; go to the Support website page.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Joined: Aug 2011
Posts: 11,000
Veteran
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Veteran
Joined: Aug 2011
Posts: 11,000 |
Donnie,
Like Matt I'm looking forward to reading your issue is fixed.
One more suggestion. Once the issue is resolved and the program preference settings are set up the way you like for the program to run, go to the menu bar > Options and select "Save Preferences As ..." and save the settings as a BBW file. Then you will be able to both return to factory settings and load your preference settings in less than a minute.
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Joined: Aug 2011
Posts: 11,000
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Veteran
Joined: Aug 2011
Posts: 11,000 |
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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