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Off-Topic
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Joined: Nov 2011
Posts: 8
Newbie
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OP
Newbie
Joined: Nov 2011
Posts: 8 |
I have been a BIAB user since the days of DOS but have ran into a situation where I need some input. I purchased an UltraPAK in 2018 on USB harddrive and installed it on my laptop to run from the USB harddrive. In 2019, after talking to support at PGMUSIC, the rep said all I really needed to purchase was the plusPAK, ditto for 2020. So for 2021, I did the same thing. Santa Claus was very good to me this year and I received a *new* laptop and want to install the latest and greatest BIAB 2021.
I called support to verify the plug-n-play capability of using the USB harddrive and was told I really needed to reinstall the 2018 UltraPAK and then every PlusPAK purchased since (2019, 2020, and 2021 and all content). Support chatted this: "Since all your upgrades were PlusPAKs they require the previous version so you would have to install version 2018 first either from the hard drive or your downloads, then version 2019, then 2020 and then 2021. You can get all the content and installers from our website by logging into your account and going to "My Products""
This really seems odd to me since I run from the USB harddrive on my current laptop. It seems to me than an "upgrade" would upgrade the USB harddrive rather than install as a separate add-on.
Does anyone know if BIAB 2021 that was upgraded on the USB harddrive will work when plugged into the new laptop OR will it really require a long, time consuming downloads and reinstallation?
Anyone have any experience reinstalling WITHOUT redownloading and reinstalling as suggested by support?
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Off-Topic
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Joined: May 2002
Posts: 7,729
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,729 |
Hello, ... and installed it on my laptop to run from the USB harddrive. I'll assume that you are just running Band-in-a-Box directly from the USB hard drive. This was originally a Band-in-a-Box 2018 hard drive, but you have upgraded and now have Band-in-a-Box 2021 installed on it. If you have activated Band-in-a-Box 2021 on that computer (your old one), the first thing you may want to do is to "de-activate online" (Help - Activation dialog), and that way you free up the activation for another computer. You can then take this hard drive and plug it into your new laptop and all you need to do is run the one Band-in-a-Box 2021 installation file again - the one that you downloaded. This will install things like the PG Music fonts, and a few various plugin files that need to be installed on your new computer. Aside from those files, Band-in-a-Box is pretty much self-contained in the bb folder on the hard drive. You will then need to activate the program on your new computer the first time you run it.
Andrew
PG Music Inc.
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Off-Topic
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Joined: Nov 2011
Posts: 8
Newbie
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OP
Newbie
Joined: Nov 2011
Posts: 8 |
Thank you! That sounds more like what I was expecting.
Best,
Wes
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update to Build 10 of RealBand® 2026 for Windows®!
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