Originally Posted By: sslechta
Keep in mind that like most businesses this time of year, they are probably working on a very small staff as people take the holidays off. The person you worked with may have been inundated with calls/chats.


I understand that. I understand busy. I don't understand argumentative and completely failing to address a very simple tangible question.

It was such a bad experience over a few different chats, that I am considering not making the purchase at this point. Not sure that I want to have to deal with that ever again.