Well, I've had enough. I'm not a quitter but this has defeated me. I've spent the last 9 days trying to get BB2021 to work properly, but despite all of the help I've received from the forum, I still can't get it to work correctly.
The final straw was when I opened a song and BB had put the soloist track onto a Utility track, and I can't get rid of it.

I play my music for fun and relaxation, but this last week has been neither fun OR relaxing.

I'm going to remove BB2021 from my computer and throw it in the bin (literally), and reinstall BB2020. At least I know that it works properly for me.

I'm not going to invoke my right to claim a refund from PGM; it's not a problem with the program, it's something wrong at my end.

I'll just cut my losses, forego the new features and the Real Instruments and Styles, and make do with what I have from BB2020.

So I guess this means I won't update BIAB at any time in the future.

After 20+ years, it makes me very sad. I love the program and love the Company, and I wish I could continue to use the most updated version.
But I know when I'm beaten.

Cheers to everyone, and thank you for all of your help over the years.

Cheers,
Keith