Previous Thread
Index
Next Thread
Print Thread
Go To
Page 2 of 2 1 2
Band-in-a-Box for Windows
Joined: Dec 2003
Posts: 24,596
Veteran
Offline
Veteran
Joined: Dec 2003
Posts: 24,596
Keith, we have been talking about MIDI and not audio. What are your Edirol UM1X settings? What OS are you using? Is there a possibility that a Win 10 update messed with the Edirol drivers? If you have the original drivers, or you can get them, it might be wise to install them.

If you are using Win 10 it is possible that the unit is not compatible with it. You stated that it works fine with just MIDI but when you mix MIDI with audio you get problems. A bit rate mismatch can cause those types of problems.

I say the Edirol might not be compatible with Win 10 because the docs say it was for Win 98/XP. I do not know if there has been driver updates so it is compatible with Win 10 so you may want to investigate that.

Don't give up. I have had some weird issues with the latest 2021 also.


Back in my day the only time we started panic buying was when the bartender shouted "last call"!

64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
MarioD #634137 01/03/21 07:39 AM
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 21,075
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 21,075
Keith, Mario makes a good point.
Previously, you wrote:
Quote:
Now here's the perplexing thing; I have two laptops, one has BB2020 and the other has BB2021. The BB2020 works perfectly, but if I disconnect the two cables and connect them to the BB2021 computer, the latency happens. Both versions are using the same song files.

Is the operating system exactly the same on those two laptop computers? What O/S is running?
Roland don't list a driver for the Edirol UM1X for Windows 10, and I wonder if a driver was substituted if you have Windows 10 on one of the systems.

Last edited by VideoTrack; 01/03/21 08:28 AM. Reason: Q about drivers.

BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Band-in-a-Box for Windows
Joined: Dec 2007
Posts: 2,448
Veteran
OP Offline
Veteran
Joined: Dec 2007
Posts: 2,448
Firstly I want to apologise for my rant yesterday; I guess I was just venting my frustration and anger, and I'm sorry.

However, in the cold light of morning, and with a relatively clear head, I read through the posts and something blatently obvious jumped out at me.
The laptop with BB2020 (working OK) is Windows 7 and the laptop with BB2021 is Windows 10.
Doh!
I've had the Edirol UM1X for a long time - probably since XP days - and what you said about updating the drivers makes perfect sense.

I'll poke around and see if I can find driver updates.

Thanks for your help and for your encouragement to keep trying.


Cheers,
Keith
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 21,075
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 21,075


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Band-in-a-Box for Windows
Joined: Dec 2007
Posts: 2,448
Veteran
OP Offline
Veteran
Joined: Dec 2007
Posts: 2,448
Thanks Trev, interesting reading, buy way beyond my capabilities.

Without some manipulation, it's said the Edirol UM-1X does not work with Windows 10.

This is not correct.
After my "brainstorm" earlier today, I realised that I've had the Win 10 laptop for a couple of years, and it worked successfully (on Win 10) in BIAB2019 & BB2020. (and still does). Just not BB2021.

I wouldn't imagine that PG Music would have made major changes to the "nerve centre" of BB2021 that would affect latency. And it doesn't appear to have affected anyone else.

So I'm back to square one.

Maybe I'll uninstall BB2021, reinstall BB2020 and then add the BB2021 upgrade.

Desperate people do desperate things. smile


Cheers,
Keith
Band-in-a-Box for Windows
Joined: Dec 2007
Posts: 2,448
Veteran
OP Offline
Veteran
Joined: Dec 2007
Posts: 2,448
Oh, and by the way; I have another USB MIDI interface (M-Audio Uno) which I connected.

Same story, same latency.


Cheers,
Keith
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 21,075
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 21,075
Hi Keith

Perhaps check what driver your UM1X is using and if it shows a compatibility warning.

I am using a Roland UM One with windows 10 with no issues.

I went to Device Manager and checked and found these driver settings. Just type 'Device Manager' on the Windows Search bar at the bottom LH corner of your screen, then navigate to and expand Sound video and game controllers.

Do advise if any item has an adjacent yellow or red exclamation mark. Do advise what driver is being used, similar to what I've shown below.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2021-01-04_16-36-51.jpg (122.13 KB, 86 downloads)
2021-01-04_16-38-46.jpg (61.16 KB, 85 downloads)

BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 21,075
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 21,075
Originally Posted By: Keith from Oz
Oh, and by the way; I have another USB MIDI interface (M-Audio Uno) which I connected.

Same story, same latency.


Which sound do you think lags behind the other?
1:
Does the MIDI output play ahead of the RealTracks, or does the MIDI output lag behind the RealTracks?

2:
Does this happen with Playback of MIDI, or with live input playing along on your keyboard, or both?

3:
Presumably you are using the Keyboard to play MIDI through the Ketron SD2. If so, is there a delay between pressing the note and hearing the sound, separate to anything BiaB is doing, or even if BiaB is not running?


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 21,075
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 21,075
A further thing, Keith. Don't think you're alone with issues of getting the right outputs. I struggle constantly also, with menus that are difficult to understand, functionality that appears to deliver an outcome but doesn't, things that should just work, but don't, and much more. Lots of tolerance and experimentation is needed.

At present, since updating to 2021 I can only get MIDI output from the Mixer Piano Keyboard or the Piano Roll (using the mouse), but no output when the song actually plays. I still cannot work out why. Songs with MIDI SuperTracks that performed OK in 2020 now in 2021 continue with long sustained notes, and no note-off events being delivered, creating an increasing discordant noise until stop has to be pressed.

Many problems with 2021. You are not alone... frown
I understand your frustration.


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Band-in-a-Box for Windows
Joined: Dec 2003
Posts: 24,596
Veteran
Offline
Veteran
Joined: Dec 2003
Posts: 24,596
After I installed BiaB 2021 onto my Internet computer it ran perfectly. I use the motherboard Realtek chip on this computer.

But when I installed 2021 onto my music computer I had terrible latency. 2021 changed my audio interface from my Roland Octa-Capture to the Window's sound chip. It also changed my drivers from MME to WAS. Once I changed back to the Roland all was OK.

Also I have had Window updates change my audio interface from the Roland to RealTek. Adding to Trev's device manager advice be sure to check that Win 10 didn't activate the Realtek sound chip as that can also cause problems if it is on at the same time as external audio interfaces. Deactivate the Realtek if it is on.

Hopefully this will help. Good luck.


Back in my day the only time we started panic buying was when the bartender shouted "last call"!

64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
Band-in-a-Box for Windows
Joined: Dec 2007
Posts: 2,448
Veteran
OP Offline
Veteran
Joined: Dec 2007
Posts: 2,448
Originally Posted By: VideoTrack
Originally Posted By: Keith from Oz
Oh, and by the way; I have another USB MIDI interface (M-Audio Uno) which I connected.

Same story, same latency.


Which sound do you think lags behind the other?
1:
Does the MIDI output play ahead of the RealTracks, or does the MIDI output lag behind the RealTracks?

2:
Does this happen with Playback of MIDI, or with live input playing along on your keyboard, or both?

3:
Presumably you are using the Keyboard to play MIDI through the Ketron SD2. If so, is there a delay between pressing the note and hearing the sound, separate to anything BiaB is doing, or even if BiaB is not running?


Hi Trev,
The the MIDI notes are playing BEFORE the Real Insts. But not in all cases ... some lag behind and some are okay.

When I play my keyboard, the notes play in time, they are not latent at all.

I didn't realise that you & Mario are/were having difficulties with the program. I'm sorry to hear that. I can only think that if tech savvy guys like you are having difficulties fixing problems, there's no hope for a dummy like me. frown


I'll put your tests on the backburner for a while, as I have some interesting news.

I loaded BB2021 onto my Win 7 Laptop, and guess what? Out of the 20 or so songs I tested, that had MIDI Soloist and/or melody included, almost all of them played back perfectly. I made no changes to settings or to hardware. I'll try some more tomorrow before I get too excited.

So I can make the following conclusions: (for my setup)
BB2021 has latency problems with my Win 10 computer
BB2021 has fewer problems with my Win 7 Computer (only a few so far)
BB2019 & BB2020 worked fine on Win 10 computer
All of my hardware appears to be working correctly

Without jumping to conclusions, (and with the problems that you & Mario had) could there be issues between BB2021 & Windows 10? Although I'm sure the PGM staff & the Beta testers used the program on Win 10 computers.

Or are different settings in BIAB21 required for Win10 as they were for Win 7?

It's a puzzle ......


Cheers,
Keith
Band-in-a-Box for Windows
Joined: May 2002
Posts: 7,729
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,729
You should try 2020 on the same computer, and run it from the same folder as your 2021 version, and also make sure you are running bbw64.exe in each case. This would allow comparing apples to apples, since there are so many variables to consider with your different laptops. You don't need to 'uninstall' and reinstall the program each time - keep the 2020 .exe in the folder and rename it (bbw2020exe for example). It would be interesting to determine whether or not there is a difference, with the same settings and setup...


Andrew
PG Music Inc.
Previous Thread
Next Thread
Go To
Page 2 of 2 1 2

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Holiday Weekend Hours

As we hop into the Easter weekend, here are our holiday hours:

April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours

Wishing you an egg-cellent weekend!

— Team PG

Update to Build 10 of RealBand® 2026 for Windows®!

If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.

Band-in-a-Box® 2025 for Mac® users: Build 904 now available!

If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.

Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!

Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.

PowerTracks Pro 2026 for Windows is Here!

PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.

The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.

The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.

Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!

Get started today—first-time packages start at just $49.

Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!

Order now!

Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!

Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!

We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!

Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.

Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.

There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!

Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.

If you need any help deciding which package is the best option for you, just let us know. We are here to help!

Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!

Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!

We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

There are over 100 new features in Band-in-a-Box® 2026 for Windows®.

When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.

Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.

Forum Statistics
Forums57
Topics86,120
Posts800,462
Members40,037
Most Online44,367
Mar 4th, 2026
Newest Members
tama30, Dewbert, shelipicia, Shakey2, Matt1575
40,037 Registered Users
Top Posters(30 Days)
MarioD 141
rsdean 99
DC Ron 97
WaoBand 63
Today's Birthdays
trptart
Powered by UBB.threads™ PHP Forum Software 7.7.5