|
Log in to post
|
Print Thread |
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: Dec 2006
Posts: 587
Journeyman
|
OP
Journeyman
Joined: Dec 2006
Posts: 587 |
Just installed ver 2021 of Power Tracks. When I load the program, I get the error message “Could not open audio device. This can occur if another program using the same audio device in Exclusive mode. If this persists, try rebooting the program.”
I tried running the program as administrator, same issue.
I am using the drivers that come with my Toneport UX1 audio device. I reinstalled the drivers, no help.
Please advise. Thank you!
Bernie
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: May 2000
Posts: 22,637
Veteran
|
|
Veteran
Joined: May 2000
Posts: 22,637 |
"Could not open audio device. This can occur if another program using the same audio device in Exclusive mode."
Do you have other audio programs open?
Message implies some other program has reserved the ASIO driver.
So PT can't access it.
Possibly even Windows reserving the driver .. ASIO is often a one master dog .. Once one program locks it, others can't access it
I do not work here, but the benefits are still awesome
Make your sound your own!
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: Dec 2006
Posts: 587
Journeyman
|
|
OP
Journeyman
Joined: Dec 2006
Posts: 587 |
How can I research this?
Thanks!
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: May 2000
Posts: 22,637
Veteran
|
|
Veteran
Joined: May 2000
Posts: 22,637 |
Have you tried other Drivers?
Is it only the Toneport?
Will it work in MME instead of ASIO?
I do not work here, but the benefits are still awesome
Make your sound your own!
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: Dec 2006
Posts: 587
Journeyman
|
|
OP
Journeyman
Joined: Dec 2006
Posts: 587 |
Never tried MME. is there advantages or disadvantages to it?
Thanks- Bernie
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: Dec 2006
Posts: 587
Journeyman
|
|
OP
Journeyman
Joined: Dec 2006
Posts: 587 |
Went to control panel to look at devices using audio.
AMD high definition audio device
FBV Express mk ll
Juno series
Line 6 UX1
Realtek audio
I disabled all of the devices except Line 6 UX1 and it worked. However, I need to have my Juno series device working also. When I added that back in, got the same ASIO error.
I never had this issue with PT 2020. And PT 2021 seems to default to Windows driver on boot up when I look in preferences audio.
Also tried MME and got a message it will not work.
Any other steps appreciated!
Bernie
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: May 2000
Posts: 22,637
Veteran
|
|
Veteran
Joined: May 2000
Posts: 22,637 |
I didn't think Juno series driver was ASIO, just MIDI.
They are two different driver types.
The Juno would be used under MIDI Devices (I think) and should not cause any ASIO issues.
What are you using this driver for? (what device)
Looking at this driver, it is finicky about what kind of USB connection it has, Thought I'd mention. If it is a problem may want to try a different USB connection.
Last edited by rharv; 02/07/21 05:36 AM.
I do not work here, but the benefits are still awesome
Make your sound your own!
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: Dec 2006
Posts: 587
Journeyman
|
|
OP
Journeyman
Joined: Dec 2006
Posts: 587 |
What I don’t understand is that I didn’t have this problem with PT 2020. Is there something different about how PT 2021 operates?
Also the Juno device is a Juno-DI synth.
Thanks.
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: Dec 2006
Posts: 587
Journeyman
|
|
OP
Journeyman
Joined: Dec 2006
Posts: 587 |
Here is a weird one - I shut down, unplugged the usb cable on both ends to the UX 1, replugged and booted up - everything is working fine now!
Bernie
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: Jan 2020
Posts: 3,656
Veteran
|
|
Veteran
Joined: Jan 2020
Posts: 3,656 |
bernier. in case you continue to have problems. line6 site has a section in support for their products, includeing legacy ones. ie answers to common problems. have you checked line 6 support for updated drivers ? you might also check on the line6 site for other users comments/recommendations/solutions. lots of user info i found. frankly i retired my toneport. in my case (and this might apply to you, dont know) i was useing toneport to lay down rough guide guitar tracks. instead once i got a new usb interface , i simply hooked up to its line input a zoom guitar pedal i had with various "amps" built in. worked a treat. worked easy peasy for me. no hassles. thus i can lay down guide traks easy , and then use amp vst plug ins after recording zoom>>usb interface line in. just one of many methods. the zooms are cheap eg g1xon. and there are many other brands. just you tube for lots of info on guitar pedals with lots of amp emulations/fx built in. lots of brands. here are a list of usb interfaces pg users seem happy with. https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=635707#Post635707you might consider a new usb interface at some point. just an idea. best. muso.
Last edited by justanoldmuso; 02/07/21 06:33 AM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs(90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: May 2000
Posts: 22,637
Veteran
|
|
Veteran
Joined: May 2000
Posts: 22,637 |
Here is a weird one - I shut down, unplugged the usb cable on both ends to the UX 1, replugged and booted up - everything is working fine now!
Bernie So likely wasn't a PT problem at all, maybe you got an update or something .. re-initializing everything is often a good first step to a solution. Good thing to remember.
I do not work here, but the benefits are still awesome
Make your sound your own!
|
|
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro Audio
|
Joined: May 2020
Posts: 2,766
Veteran
|
|
Veteran
Joined: May 2020
Posts: 2,766 |
Manually setting sample rate for your audio interface can help too. Try this:
Right click on the Windows Start menu and choose Settings, then click on System followed by Sound. Scroll to the bottom and choose Sound Control Panel. If Sound Control Panel is not at the bottom, it may be on the right side.
Under the Playback tab, choose your default audio device (with the Green checkmark), then click on Properties. Go to the Advanced tab and choose 16-bit 44100 Hz (CD Quality) and click OK. If there is only the option of 24-bit 44100 Hz (Studio Quality), choose that instead. While we're here, uncheck the option to "Allow applications to take exclusive control of this device".
Next, do the same on the Recording tab with the device that has the Green checkbox. Click Properties, go to the Advanced tab, and choose 16-bit 44100 Hz (CD Quality) and click OK. If there is only the option of 24-bit 44100 Hz (Studio Quality), choose that instead. While we're here, uncheck the option to "Allow applications to take exclusive control of this device".
Once that is done, click OK on the Sound window, then go back to Band-in-a-Box/RealBand/PowerTracks and make sure it is working.
I work here
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
Holiday Weekend Hours
It's Victoria Day Long Weekend in Canada. Our Customer Service hours are:
Saturday, May 16: Closed
Sunday, May 17: Closed
Monday, May 18: 8:00am - 4:00pm
Regular hours resume Tuesday, May 19th!
Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!
Order before 11:59pm PDT today (May 15, 2026) to save up to 50% off your Band-in-a-Box® 2026 for Mac® upgrade and receive a FREE Bonus PAK loaded with great new Add-ons to use with this new version!
Don't wait - order today!
Check out all the new features in the redesigned Band-in-a-Box® 2026 for Mac®!
Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!
Upgrade to Band-in-a-Box® 2026 for Mac® today for as little as $49! Check out the Band-in-a-Box® packages page for all available purchase options.
Learn more about the Free Bonus PAK and 49-PAK here.
If you have any questions about which package is the best option for you, just let us know. We're here to help!
202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
Check out all the 202 new RealTracks (in sets 468-488)!
And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.
The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!
2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!
XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.
The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.
The Xtra Styles PAKs 1-21 are available for only $29 ea (reg. $49 ea), or get them all in the Xtra Styles PAK Bundle for only $199 (reg. $349)! Listen to demos and order now! For Mac or for Windows.
Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics86,369
Posts803,907
Members40,105
| |
Most Online64,515
Apr 8th, 2026
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean