Hi Alegradave,

Some suggestions that may do the trick.

1. Reboot your computer, try again.

2. If that doesn't do it, try error checking the drive (Right click, Properties, Tools, Error check)

3. Still not working? Eject the drive, then plug in again.

4. Still not working? Time to call PGmusic support, or click Live support here on the homepage.

Hope this helps,
Ed