I am not sure, if this has to do with the latest Biab updates as I haven´t used my small midi input device CME XKEY 25 lately on a second laptop, but fact is, that it is not recognized by Biab as midi input device.
As far as I understood this works without specific drivers before. Now what has happened?
What shall I say, everything, that keeps me making music is very annoying to me.
Any advice from your sides?
Cheers Stefan
DAW: Studio One 6.2 Pro Interfaces: StudioLive AR12c, Scarlett 8i6 Windows 11 Professional AMD Ryzen 9 4900H, 16GB, 3,30 GHz
Here is my setup for my SL88 Keyboard which I was surprised (since I had never tried to connect it to BIAB) to find that it appears to be fully connected and functional in BIAB. It is always about the drivers.
However, all my midi input with keyboard is done in Reaper which simply loves my SL88 as much as I do. Just for the record, I don't record anything in BIAB. All BIAB tracks go to my DAW where recording is added.
Here is what I would do: 1-turn off your computer 2-unplug your keyboard 3-turn on your computer 4-plug in your keyboard
That should make it work. If that works then do this: 1-right click on the start icon - bottom left in the taskbar then click on device manager 2-click on universal serial bus controllers 3-click on USB hub 4-click on properties 5-click on power management 6-uncheck allow computer....etc
repeat #3 thru #6 for each USB hub
I arrived early to a restaurant. The manager asks, "do you mind waiting a bit?" I said no. "Good", he said. "Take these drinks to table 3"
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
If yes, most likely it would not work with windows Ble (bluetooth )driver, unless of course you use official CME dongle. If you have Wired connection, it should connect as a midi device. If I remember correctly, you do have to "turn it on", I think just pluging it to PC would put it in charging mode (if it is Bluetooth model)
BIAB or not BIAB.... Download Xkey piano and see if your keyboard works with your PC with connection you are trying to establish. https://xkeyair.com/xkey-downloads/
I have a (wired) Xkey 37 here and it works perfectly in BIAB (Windows and Mac). Make sure you've downloaded all the software from Xkey, as there may be a firmware update waiting, and as others have mentioned, you will need a specific driver for it to work over bluetooth if that's the version you have.
I needed to switch to an older laptop after my other one hat power cable issues. Obviously the xkey keyboard needs so sort of driver ( which I could not simply download on the CME site).
The email to support function is not working for me on their side. Seems I can´t progres from here with my means now.
Wait for my new power cable, that hopefully arrives soon.
Cheers from
unlucky Stefan :-(
DAW: Studio One 6.2 Pro Interfaces: StudioLive AR12c, Scarlett 8i6 Windows 11 Professional AMD Ryzen 9 4900H, 16GB, 3,30 GHz
I do not believe you need any drivers if you use USB cable directly connecting it to PC.
Windos will most likely not support Bluetooth MIDI unless you have CME dongle (as I mentioned earlier). Keyboard has a very nice build, but CME company is reckless when it comes to customer service. Send me a private message, I might have original driver I can give you.
Keep us informed on your outcome, Stefan, whether successful or otherwise. This can assist others to resolve issues in the future, also.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
thanks for the SW XKeyPlus V.2.5 Rusty. Unfortunatelly I hat already installed this one. If I call it, there are no usefull opeerations I can do. The interesting buttons are all disabled. See screeshot attached. Since my 2 XKey keyboards (not wireless) are several years in use, I wouldn´t even know any serial number if I this button to register it would be enabled though. The barcodes on the back of the bigger keyboard does not look like a searial. The keyboard is simply not recoginized after plugging it in. As it seems to me. On my other laptop it worked at least for the smaller one. The bigger one was also lost at one point in time. probably a windows update?! I also unchecked your suggestion in the power management of the USB controlers Mario. The led from the XKey is flashing all the time in an on-off manner. As before.
Wrote to the CME support a second time after. Hope get some usefull information (somewhere). Thanks for giving your advice.....
Cheers Stefan
Last edited by Museeker; 03/27/2107:58 PM.
DAW: Studio One 6.2 Pro Interfaces: StudioLive AR12c, Scarlett 8i6 Windows 11 Professional AMD Ryzen 9 4900H, 16GB, 3,30 GHz
Since it doesn't show and your computer can't find it I wonder if the Xkey isn't getting enough power from your USB port. If possible I would connect the XKey to a powered USB hub. If what I surmise is the problem this should correct it.
I arrived early to a restaurant. The manager asks, "do you mind waiting a bit?" I said no. "Good", he said. "Take these drinks to table 3"
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
I think you mentioned it is a Bluetooth model? If yes:
Without anything running (no BIAB, nothing) what happens when you plug in your keyboard to computer with USB cable? a)Do you hear bling sound of item connected? b)If not, do you see GREEN light where the plug is, showing that keyboard is charging?
If you do not see that green light, 3 most likely causes: #1 Your cable is defective #2 Your computer port is non responsive #3 Your CME is defective --------------------------------------------- Troubleshooting (for Bluetooth CME) Does your PC USB port, the one you are trying to connect CME works with anything else? Flashdrive or such? If yes-> take your keyboard and plug it to a wall USB charger (using same cable) that has USB ( even external battery pack should work) If you do not see green light, replace cable. If changing out cable will not give you green light at keyboard when plugged in to external power source, most likely there is an issue with keyboard. --------------------------------------------- Having said that. I think you mentioned you have 2 of them? (maybe I am wrong). It is highly unlikely that both will fail at same time. I would focus on cable and USB port.
P.S. Mario, The Bluetooth version has internal battery. So even if it charged by 3%, it should not have issues with power at laptop.
I have a USB power Xkey25+37. They used to work and now none of them do on my substitute laptop. They light at the mini USB port at the xkey flashes red. I guess a pover supply issue too.
But how can both go out of order at the same time (windows update?).
I tried different cables and puut the cables even directly in the socket in the wall. Still blinking red. Probably a global conspiracy ;-)
These xkeys a pretty slim on my desk and sometimes they are sufficient to work with. On my old laptop I also had issues lately with the xkeys though.
With all this trouble I will get a hardware and software specialist before I can continue to be a muscian in the first place (in my spare time.....)
Cheers Stefan
DAW: Studio One 6.2 Pro Interfaces: StudioLive AR12c, Scarlett 8i6 Windows 11 Professional AMD Ryzen 9 4900H, 16GB, 3,30 GHz
--------------------- Factory reset: In order to reset your device to factory default you would need to press and hold Oct +/- ==> while you are connected with the USB cable.
Das Gerät USB\VID_0000&PID_0002\5&24fad652&0&3 wurde aufgrund einer teilweisen oder mehrdeutigen Übereinstimmung nicht migriert.
ID der letzten Geräteinstanz: USB\VID_045E&PID_07B2\5&24fad652&0&3 Klassen-GUID: {36fc9e60-c465-11cf-8056-444553540000} Speicherortpfad: ACPI(_SB_)#ACPI(PCI0)#ACPI(XHC_)#ACPI(RHUB)#ACPI(HSP3) Migrationsrang: 0xF000FFFFFFFF0020 Vorhanden: false Status: 0xC0000719
This message is from the reset of the Xkey 25. When I saw these errors 2 or 3 days ago I deactivated the devices as a try to let the operating system start new again. Did not work though.
In terms of chronology, the 25 keys modell still worked when the 37 keys was already not being recognized in the device settings of my DAW (Studio One). But as both keyboard are now not working anymore due to usb driver issues, I think that one of the windows update produced this problem. As I use a bigger keyboard usually, I did not realize it immediately, only some time after the update.
Does that ring a bell to someone. Happy for feedback.
Cheers Stefan
DAW: Studio One 6.2 Pro Interfaces: StudioLive AR12c, Scarlett 8i6 Windows 11 Professional AMD Ryzen 9 4900H, 16GB, 3,30 GHz
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