Hey there Museeker,

Another thing that you can check too is what audio driver type you're using. If you go to Options | Preferences | Audio, are you using MME, ASIO, or WAS?

If you're using ASIO and not getting any sound in the StylePicker and RealTracks Picker, but you are on the main Band-in-a-Box window when you hit play, that could be one cause. If this is the case, when you go to Options | Preferences | Audio | Audio Drivers, there's a checkbox that says "ASIO Always ON". It's usually checked by default, but if you uncheck it and hit OK on each of the windows until the close, then close the program and reboot your computer, then re-launch Band-in-a-Box, you may get sound in the StylePicker when demoing. If that's the case, then it was likely the ASIO driver being "active" elsewhere already and it wasn't able to release in order to demo for you.

There are a couple different reasons this could be happening if the above messages from VideoTrack and the suggestion included in this post do not resolve the issue for you. In such an event, it may be best to shoot us an e-mail at support@pgmusic.com where we can go over some more specific details with you and troubleshoot together.

Last edited by Ember - PG Music; 03/23/21 02:01 PM.
Cheers,
Ember