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#650714 04/08/21 04:21 PM
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Hi all.
I select this style.
I click play.
A diaglog box opens
I cancel the diadlog box
The style plays, but without the guitar.
Play the demo in stylepicker and the guitar plays.
I have update 827

Any ideas???
Cheers

soulagent #650758 04/09/21 12:04 AM
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what does the dialogue box say? usually they are there for a reason. maybe you are choosing a tempo that one of the realtracks isn't right for. tell us what the box says please

Last edited by Bob Calver; 04/09/21 12:05 AM.
soulagent #650853 04/09/21 06:44 PM
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I cannot duplicate the problem. Guitar plays just fine as do all other instruments. No dialogue box, etc ... plays just fine.

I just loaded the Demo into BIAB. Did you do something different?


Cheers,
Mike

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soulagent #650892 04/10/21 03:24 AM
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This might help figure this out...what package of BIAB are you using? You may have a package that doesn't contain this guitar track but the demo has it.

Jeff


Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2025, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
Bob Calver #651776 04/15/21 07:42 PM
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Hi Bob
Thanks for your time.
Re: _FUNKS16.sty

1. Audition the style in Stylepicker. No problem all 4 instruments play.
2. Select the style for a new song. No chords entered.
3. There is already a C in the first bar as normal
4. A diaglog box opens. The cursor in blue over *.ST2 at the bottom. The top bar is my drive etc.
5. Across the other side at the bottom is ST@ files. Under this Open. Cancel
6. Click open nothing happens. Click cancel the diaglog box disappears and the countdown starts
7. The Bass, Piano and Drums play but no guitar.
8. I just wasted $US 31.90 and downloaded Real Tracks 241 again thinking the guitar bit might be corrupted.
9. No luck
10 Any ideas???
Cheers

MikeK #651777 04/15/21 07:43 PM
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. Audition the style in Stylepicker. No problem all 4 instruments play.
2. Select the style for a new song. No chords entered.
3. There is already a C in the first bar as normal
4. A diaglog box opens. The cursor in blue over *.ST2 at the bottom. The top bar is my drive etc.
5. Across the other side at the bottom is ST@ files. Under this Open. Cancel
6. Click open nothing happens. Click cancel the diaglog box disappears and the countdown starts
7. The Bass, Piano and Drums play but no guitar.
8. I just wasted $US 31.90 and downloaded Real Tracks 241 again thinking the guitar bit might be corrupted.
9. No luck
10 Any ideas???
Cheers

Band-in-a-Box for Windows
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Hi Jeff,
Biab 2021 update 827

. Audition the style in Stylepicker. No problem all 4 instruments play.
2. Select the style for a new song. No chords entered.
3. There is already a C in the first bar as normal
4. A diaglog box opens. The cursor in blue over *.ST2 at the bottom. The top bar is my drive etc.
5. Across the other side at the bottom is ST@ files. Under this Open. Cancel
6. Click open nothing happens. Click cancel the diaglog box disappears and the countdown starts
7. The Bass, Piano and Drums play but no guitar.
8. I just wasted $US 31.90 and downloaded Real Tracks 241 again thinking the guitar bit might be corrupted.
9. No luck
10 Any ideas???
Cheers

soulagent #651789 04/16/21 12:10 AM
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can you post a screenshot of the dialogue box? i'm not sure what you are seeing from the description

soulagent #651806 04/16/21 04:30 AM
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Soulagent:

I followed your instructions up to item #4. That's where I get lost. I am not getting any indication of what you are seeing and I do not have a dialog box that is opening up at all.

1. After you perform item #2, does the dialog box open up by itself automatically with no intervention on your part? Item #3 is not an action item, just an observation on your part. Is there any action item you are performing between items 2 and 4? Ignore item #3 since, again, is it just your observation.

2. Did you do OPTIONS, RETURN TO FACTORY SETTING to see if that helps?

3. Did you run the Cleanup Routine under HELP-UTILITIES?

4. It would help to include a screen shot. The more detailed data you can provide, the easier it will be to come up with a solution. It's got my interest.

At this point in time, I have to say I am not seeing any problem at my end.

On item #8, I would call PGMUSIC and explain the problem. Since you are a registered user, they will work with you on this. If there is one thing I know about them, they do support their customers.






Last edited by jcland; 04/16/21 04:31 AM.

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soulagent #651887 04/16/21 01:00 PM
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I've tried this style on my end, and everything works right for me. It would be best if you contact our tech support team, either through the live chat system (the green "Chat Now" button at the top of the page here) or by emailing support@pgmusic.com


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soulagent #652043 04/17/21 01:39 PM
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trying to figure out how to paste the diaglog box here.

soulagent #652048 04/17/21 03:13 PM
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Follow my lead on attaching files.

Step One: Switch to Full Reply Screen
Step Two: Click on File Manager
Step Three: Browse for your attachments in this order
1. Browse
2. Add File
3. Done Adding Files

Submit your post.

See the three files I attached for screen shots.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
step1.jpg (86.55 KB, 30 downloads)
step2.jpg (171.96 KB, 30 downloads)
step3.jpg (142.43 KB, 30 downloads)

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