Soulagent:

I followed your instructions up to item #4. That's where I get lost. I am not getting any indication of what you are seeing and I do not have a dialog box that is opening up at all.

1. After you perform item #2, does the dialog box open up by itself automatically with no intervention on your part? Item #3 is not an action item, just an observation on your part. Is there any action item you are performing between items 2 and 4? Ignore item #3 since, again, is it just your observation.

2. Did you do OPTIONS, RETURN TO FACTORY SETTING to see if that helps?

3. Did you run the Cleanup Routine under HELP-UTILITIES?

4. It would help to include a screen shot. The more detailed data you can provide, the easier it will be to come up with a solution. It's got my interest.

At this point in time, I have to say I am not seeing any problem at my end.

On item #8, I would call PGMUSIC and explain the problem. Since you are a registered user, they will work with you on this. If there is one thing I know about them, they do support their customers.






Last edited by jcland; 04/16/21 04:31 AM.
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