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Band-in-a-Box for Windows
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Joined: Dec 2004
Posts: 193
Apprentice
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OP
Apprentice
Joined: Dec 2004
Posts: 193 |
Hello So why the change to e-commerce? The referenced company has the following on their site ... We enable software and SaaS companies to increase their revenue by 30% or more. Ok, tempting but if it means penalties for the customer it's like shooting yourself in the foot. I get the impression that PG music has not been aware of this consequence for its customers? I would like an explanation of why there now is a VAT on top of the pricing and we're not talking any customs duty or any physical delivery. Isn't there already a Canadian/US VAT included? Where does the extra VAT end up, e-commerce supplier, PG music or at the Swedish tax authorities? In the case of deliveries to Sweden it's a VAT of 25%, ok ..., tough luck. Having Fun Thomas
On the latest version
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,831
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,831 |
Thomas, We support our existing customers. This has been discussed in another thread and you can read the details there. https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=653817#Post653817 There are specials during the year, and during these times existing customers receive a discount. What’s new is that, during the specials, upgrading existing international customers will now also receive further discount coupons to offset these additional charges. So these international customers shouldn’t end up paying more if they order during the specials. btw) These are government taxes, the money you pay doesn’t go to FastSpring (Our eCommerce partner) or us. If your home government wants you to pay tax, FastSpring pays it directly to your government, just like any VAT that you pay. FastSpring also handles data compliance issues (data privacy, security), which are complex, changing and differ by country, and are not something that a small software company can deal with. And they handle logistics of dealing with the payment providers (visa, PayPal etc), who have their own set of (ever changing) rules. > We enable software and SaaS companies to increase their revenue by 30% or more. That “increase sales by 30%” is just marketing material, the only way revenue to us goes up is we sell 30% more products to people. . They (FastSpring) handle logistics and e-commerce infrastructure etc. leaving us more time to concentrate on making music software. So I suppose that the theory better music software could lead to 30% higher sales. A good feature of the new eCommerce FastSpring system is that it allows for much faster and easier ordering. And this has boosted our sales, with more people ordering, including new and upgrading customers. Because it doesn’t require an account at PG Music. Lots of people didn’t like the hassle of creating an account, and having to remember a password and log in to an account every time they just want to buy something. After ordering, you get an immediate email with download links to the product, just like with any software you buy. For those who do like accounts, your purchases through FastSpring are also added to your pg music account (within a day). And your order history is also saved by FastSpring, so you can access that (or contact PG Music) for copies of receipts etc. in case of lost emails.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Dec 2004
Posts: 193
Apprentice
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OP
Apprentice
Joined: Dec 2004
Posts: 193 |
Thanks for your elaborate answer Peter. It all makes good sense, the only remaining issues I have are: it seems that the involvement of FastSpring triggered the need to handle VAT, is it their decision or is based on legislative requirements which surely differs between markets? If your home government wants you to pay tax, FastSpring pays it directly to your government, just like any VAT that you pay. What if our home government does not require the tax for private purchases on downloadable software? (Haven't dived into the details of Swedish/European tax laws ..., it may be set by the legislation.) Is there no Canadian/US tax included? Which would mean paying tax on tax ... Also the responsibility is handed over to a third party to handle international taxations deriving from the sales of your products, i.e. transparency may run the risk of being compromised. Still a bit confused, but at a higher level  PS I like your products but I like to know where my hard earned cash is going ...  DS regards Thomas
On the latest version
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,831
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,831 |
Thomas, Fastspring bases the taxes on the laws of your country of residence. They keep current with legislative requirements in all countries. There is no USA/Canada tax involved, since you live in Sweden. Any tax you pay is a legislative requirement of your home country and goes exclusively to your home country (Sweden). You can look at other music software sites like Reaper. They use fastspring as eCommerce partner too, and so have a similar setup as we do. http://reaper.fm/purchase.phpAs mentioned, for Europe/UK/Nordic/etc countries with high VAT rates, existing customers might wait for the specials to upgrade, as we plan on offering additional discount coupons to users in those countries to offset the extra charge. That’s on top of the discounts that happen anyway during the special.
Have Fun!
Peter Gannon
PG Music Inc.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
Join the conversation on our forum.
Band-in-a-Box 2025 for Mac Videos
With the release of Band-in-a-Box® 2025 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll also keep this forum post updated so you can easily find all the latest videos in one convenient spot.
From overviews of new features and walkthroughs of the 202 new RealTracks, to highlights of XPro Styles PAK 8, Xtra Styles PAKs 18, the 2025 49-PAK, and in-depth tutorials — you’ll find everything you need to explore what’s new in Band-in-a-Box® 2025.
Reference this forum post for One-Stop Shopping of our Band-in-a-Box® 2025 Mac Videos — we’ll be adding more videos as they’re released!
Band-in-a-Box 2025 for Mac is Here!
Band-in-a-Box® 2025 for Mac is here, packed with major new features and an incredible collection of available new content! This includes 202 RealTracks (in Sets 449-467), plus 20 bonus Unreleased RealTracks in the 2025 49-PAK. There are new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 4, two new sets of “RealDrums Stems,” XPro Styles PAK 8, Xtra Styles PAK 19, and more!
Special Offers
Upgrade to Band-in-a-Box® 2025 for Mac with savings of up to 50% on most upgrade packages during our special—available until July 31, 2025! Visit our Band-in-a-Box® packages page for all the purchase options available.
2025 Free Bonus PAK & 49-PAK Add-ons
We've packed our Free Bonus PAK & 49-PAK with some incredible Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Mac 2025 packages, but for even more Add-ons (including 20 Unreleased RealTracks!) upgrade to the 2025 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.
If you have any questions, feel free to connect with us directly—we’re here to help!
Band-in-a-Box 2025 Italian Version is Here!
Cari amici
È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.
Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.
Band-in-a-Box 2025 - Italiano
RealBand 2025 - Italiano
Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
Band-in-a-Box 2025 German Version is Here!
Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!
Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.
Stay up to date—get the latest update now!
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