Hi biab-user, "I checked the audio settings on my computer for the 2021 (833) version. It is set to WAS and in Shared mode and the audio for our RealTracks and MIDI tracks are working."
Please check the 64 bit version. I already know it works on 32 Bit version. I can only attribute this to BIAB 2021, as RB and other programs purchased through PG Music and other external programs work fine. I can't logically think of any other explanation.
"Earlier you mention that you're using a Beringer interface. When using an audio interface, usually it's best to use the ASIO drivers that are provided by the company that made the interface."
Yes, I do this. Only used WAS as a test, because of the bug I discovered and that you acknowledged.
"We tested the steps you took for the Guitar Tutor and we were able to replicate the bug. There was chord sounds in the 2020 version, and no chord sounds in the 2021 (833). We will report this to development."
That's good. Hopefully we will get somewhere now.
Now to another Bug that I believe hasn't been resolved yet since I reported it for the 2019 version of BIAB, but that's for another thread.