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Band-in-a-Box for Macintosh
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Joined: Mar 2014
Posts: 66
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OP
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Joined: Mar 2014
Posts: 66 |
So a very annoying little idiosyncrasy in build 423. When i go to "songs" and open it the window is SO wide that it doesnt show up completely on my 27" screen on my mac. And it can't be resized. Anyone else having this problem? Its pretty annoying as to cancel the widow I have to literally drag the window into sight.
One HOPES that us lowly mac users will see a 2021 soon and this will be fixed. I'll try to put a pic up for what I'm talking about but I don't believe this forum makes it easy.
:-)
Thanks!
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 2,673
Product Manager
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Product Manager
Joined: May 2020
Posts: 2,673 |
Hi Yendog, this seems to be a bug in macOS Big Sur itself - the open/save dialog windows are part of macOS itself. This problem has affected other apps, including Google Chrome and Adobe Creative Apps. We're working on this issue, and hope to find some sort of workaround.
If you want to cancel the window without dragging it around, you can press Escape.
I work here
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Band-in-a-Box for Macintosh
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Joined: Jul 2019
Posts: 280
Apprentice
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Apprentice
Joined: Jul 2019
Posts: 280 |
I have the same problem. It seems to grow horizontally slowly, then the next thing you know it is around four times the width of my 13” MacBook Pro.
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 2,673
Product Manager
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Product Manager
Joined: May 2020
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Tryuk - have you experienced this in any other apps? I don't use Big Sur on my daily driver, so I haven't come across any others yet, just the reports I read for Chrome and Adobe.
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Band-in-a-Box for Macintosh
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Joined: Jul 2019
Posts: 280
Apprentice
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Apprentice
Joined: Jul 2019
Posts: 280 |
Simon, no this only happens in BiaB. It did do it for a while under Catalina but it stopped after a BiaB upgrade, not sure which one though. I think I posted about this problem some time ago.
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 2,673
Product Manager
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Product Manager
Joined: May 2020
Posts: 2,673 |
Hmm, I've never seen it happen in Catalina personally, though I've only worked here since shortly after 2020 was released. Must've been a bug that was quashed early. Either way, we're working on the issue and have made some progress, so it should be sorted soon.
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Band-in-a-Box for Macintosh
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Joined: May 2021
Posts: 4
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Newbie
Joined: May 2021
Posts: 4 |
I have the same problem but only in My Mac mini 2018, I also have BIAB latest installed in my 2014 Mac mini , both have Big Sur Latest ver. My 2014 Mac mini works fine no problem resizing window, I have the problem in my 2018 MM can't resize the window. The differences between the 2 is the internal graphics, T2 chip disable, both i5 processors difference Architectures. 2014 MM has 32" HP display , my 2018 has 2 displays 1 28" 4k HP and 1 24 " HP the only difference in the install was on my 2018 I install the real tracks on a ssd. My 2014 has everything installed on the main drive, It also could be any of the apps or plugins I have installed. I may install Big Sur in Parallels Desktop and then just install BIAB and see what happens. If it works then it's got to be another app or plugin thats causing it. I'll post and updates on how I make out.
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Band-in-a-Box for Macintosh
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Joined: May 2021
Posts: 5
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Newbie
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+1 so I get updates.
2018 Mac Mini, Big Sur, this is the only app that does it. Not a showstopper, but annoying.
I haven't hated it enough to delete plist files or anything, but I can't see that helping at all.
- Fred
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 2,673
Product Manager
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Product Manager
Joined: May 2020
Posts: 2,673 |
I have the same problem but only in My Mac mini 2018, I also have BIAB latest installed in my 2014 Mac mini , both have Big Sur Latest ver. My 2014 Mac mini works fine no problem resizing window, I have the problem in my 2018 MM can't resize the window. The differences between the 2 is the internal graphics, T2 chip disable, both i5 processors difference Architectures. 2014 MM has 32" HP display , my 2018 has 2 displays 1 28" 4k HP and 1 24 " HP the only difference in the install was on my 2018 I install the real tracks on a ssd. My 2014 has everything installed on the main drive, It also could be any of the apps or plugins I have installed. I may install Big Sur in Parallels Desktop and then just install BIAB and see what happens. If it works then it's got to be another app or plugin thats causing it. I'll post and updates on how I make out. The issue is nothing to do with your install and everything to do with the 4K monitor and how macOS is using it. This particular issue does not seem to affect people with non-Retina or non-4K monitors, so it doesn't affect the non-4K on your 2014 Mini. +1 so I get updates.
2018 Mac Mini, Big Sur, this is the only app that does it. Not a showstopper, but annoying.
I haven't hated it enough to delete plist files or anything, but I can't see that helping at all.
- Fred Plist files won't help from what I've found. We'll just have to wait to see if Apple fixes the issue, or if our programming team finds a workaround.
I work here
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Band-in-a-Box for Macintosh
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Joined: May 2021
Posts: 4
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Newbie
Joined: May 2021
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To test this I disconnected my 4K monitor on my 2018 Mac mini and just used the 24"HP standard monitor just to see if it was the 4K monitor creating this issue. I ran BIAB and still the same issue with the window resize. It has to be an issue with newer Mac's non M1 and Big Sur.
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 2,673
Product Manager
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Product Manager
Joined: May 2020
Posts: 2,673 |
To test this I disconnected my 4K monitor on my 2018 Mac mini and just used the 24"HP standard monitor just to see if it was the 4K monitor creating this issue. I ran BIAB and still the same issue with the window resize. It has to be an issue with newer Mac's non M1 and Big Sur. Strange, we've only ever had it happen on Retina/4K/5K etc. It currently affects my M1 Macbook so it's not a non M1 thing. Try this - disconnect the 4k screen, then go to your user Library/Preferences folder and delete the com.pgmusic.Band-in-a-Box.plist file from there. Then go to your Band-in-a-Box folder and rename the Preferences folder to something else (for backup), then run BIAB. It should act like it's on a new computer - see if the save/open dialogs are huge again. After trying this, you can delete the new Preferences folder and rename the old one back. The deleted plist file doesn't need to be restored.
I work here
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Band-in-a-Box for Macintosh
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Joined: Jul 2019
Posts: 280
Apprentice
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Apprentice
Joined: Jul 2019
Posts: 280 |
After pondering for a while I realised that the only thing that changed on my 13” 2020 Macbook Pro was an update to the free version of Ampliitube 5. I have no idea if this may be the cause or not. Did anyone else update and start having the window size problem?
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Band-in-a-Box for Macintosh
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Joined: May 2021
Posts: 5
Newbie
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Newbie
Joined: May 2021
Posts: 5 |
Strange, we've only ever had it happen on Retina/4K/5K etc. It currently affects my M1 Macbook so it's not a non M1 thing.
Try this - disconnect the 4k screen, then go to your user Library/Preferences folder and delete the com.pgmusic.Band-in-a-Box.plist file from there. Then go to your Band-in-a-Box folder and rename the Preferences folder to something else (for backup), then run BIAB. It should act like it's on a new computer - see if the save/open dialogs are huge again.
After trying this, you can delete the new Preferences folder and rename the old one back. The deleted plist file doesn't need to be restored.
Thanks Simon, I'll try that. It'll take some time because I have to find a monitor around here that has the right video port(s). I also have a MacBook Pro that's not exhibiting this problem - heck, for grins I might just pull the preferences folder from that one and put it on my Mac mini. What's the worst that could happen?  Don't know if this helps you, but I also don't use a 4K monitor. I don't THINK it is, anyway. It's an ultra wide (LG 34UC88), so it's still high enough resolution that it might still reinforce your theory. Thanks for your responses! - Fred
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 2,673
Product Manager
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Product Manager
Joined: May 2020
Posts: 2,673 |
Which model of Macbook Pro is it?
The 24" HP monitor you mentioned should be sufficient for the test, assuming it's 1440P or 1080P or lower. The 3440x1440 resolution on that LG monitor may be enough to cause the issue, but I think it revolves around macOS and it's "HiDPI" screen modes when used with a "Retina" screen - I don't think that monitor would necessarily qualify, though I could be wrong.
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Band-in-a-Box for Macintosh
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Joined: May 2021
Posts: 4
Newbie
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Newbie
Joined: May 2021
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Update on screen adjustment. I uninstalled BIAB from my 2018 MM with 4K monitor. I reinstalled BIAB Application and all other files on an external SSD. Everything works fine running it off the External SSD. I created an alias of BIAB and moved it to my internal ssd on my 2018 MM. Then I open the songs folder " surprise " I can now you adjust the window size. Thats strange when I had the BIAB application installed on the internal ssd and everything else on the external ssd you can't adjust the window size.
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Band-in-a-Box for Macintosh
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Joined: May 2021
Posts: 4
Newbie
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Newbie
Joined: May 2021
Posts: 4 |
Update ! It seems when you first open BIAB with a new install the window size works. When you quit BIAB and then reopen it. It seems the window grows each time you open it. Just have to wait for an update to fix this. I will still run BIAB off the SSD to save space on my internal SSD.
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 2,673
Product Manager
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Product Manager
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Thanks for the update dmt. Did you try using only the 24 non-4K monitor with BIAB? Also, what model of MacBook Pro do you have?
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Band-in-a-Box for Macintosh
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Joined: Oct 2004
Posts: 45
Enthusiast
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Enthusiast
Joined: Oct 2004
Posts: 45 |
To provide an additional data point, I also have this problem on my late-2014 Mac Mini. I have a two-monitor setup. My main monitor is running at 1920 x 1080, and the secondary is at 1600 x 1900.
Edit: Macos 11.3.1 (Big Sur)
Last edited by dylanw; 05/23/21 06:58 AM.
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 2,673
Product Manager
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Product Manager
Joined: May 2020
Posts: 2,673 |
To provide an additional data point, I also have this problem on my late-2014 Mac Mini. I have a two-monitor setup. My main monitor is running at 1920 x 1080, and the secondary is at 1600 x 1900.
Edit: Macos 11.3.1 (Big Sur) Interesting. Thanks for the update - I'll pass it on to the development team. *EDIT* Are you using BIAB 2020 build 423, or a different version?
Last edited by Simon - PG Music; 05/25/21 06:45 AM.
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Band-in-a-Box for Macintosh
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Joined: Oct 2004
Posts: 45
Enthusiast
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Enthusiast
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Posts: 45 |
[quote=dylanw]
*EDIT* Are you using BIAB 2020 build 423, or a different version? Yes, BIAB 2020 build 423.
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