JFord:

Hello, I thought I'd give you a detailed answer to your post:

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First of all, be sure to report this directly to PGMusic. Send an email message to [Email]support@pgmusic.com.[/Email]




Russell --> Done it today.

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For Digihound:

And I hope it's not a typo for 8GB, since Windows XP 32-bit can only address a little over 3GB total RAM, anyway.




Russell --> He / We are using 64-bit, Windows 7 and it does support the full 8GB of memory. He is telling you that he's running it in WinXP-32 bit MODE on his Win7-64 bit machine.

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For Jacques:

Well, my copy is currently installed to C:\Apps\PGMusic\BIAB on Windows 7 64-bit (where I have installed it probably since version 8.0 running on Windows 95) and is running with none of these problems (on two different machines). I also run my RealDrums/RealTracks from the D: drive, and that works fine as well.




Russell --> Correct me if I'm wrong but it sounds like you've been running BiaB since version 8.0 and you previously ran it on Windows 95. That suggests that you were running in 32-bit mode at that time since Win-95 isn't a 64-bit operating system. You're saying that today you run it successfully on Win7 64-bit with no problems. I'm assuming that this was / is running on the same machine? So I have to ask, is this machine a Quad-Core? Is it an older machine? Not sure it makes a difference but, I'm running on a brand new Quad-Core with room to spare and all the updates to drivers and operating system. Perhaps our situations are different in that you 'upgraded' either your hardware or your software or both from Win95 to Win7 and I started with a new Win7 machine without the upgrade 'path' that you took.

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The only things I can think of are related to many of the other postings:

Is the drive getting enough power (are you using the cable with two USB connectors for the computer side that came with the drive)?

Is that USB port perhaps set to go to sleep after a certain amount of time?

Others have had some rights issue with external USB's; make sure you have full rights to read, write, and create in the BB folder on the drive.




Russell --> I have a single, internal 750GB drive. I bought BiaB MegaPak software and I run everything from this single C: drive. No external anything.

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Perhaps a rogue DirectX (DX) effect has been installed on your computer?

Did you happen to install the VSC DXi softsynch (affects Vista and Win7 mainly, but some have reported problems on XP - it shouldn't even install in 64-bit)?




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JFord - I'm currently running in MME, but tried ASIO as well, with the same issue. The only other DXi I've got associated is Forte Coyote, which seems to be working fine.




Russell --> Since I was concerned about compatibility before I made my purchase, I researched this issue beforehand and I found on this forum, a posted 'work-around' which Jacques Baribeault also shows above. Basically involves using the Forte Coyote product. Yes, it still does this without the Forte product.

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Have you tried to reset factory defaults and reselect your audio sources and preferences?

Have you tried it without ASIO (using only MME) to troubleshoot if that's where the problem lies?




Russell --> Factory Defaults: Yes. In fact have uninstalled and reinstalled the software three times.

Russell --> ASIO: I only use MME. I don't physically have an MIDI equipment.

Ike