Previous Thread
Index
Next Thread
Print Thread
Go To
Recording, Mixing, Performance and Production
Joined: Jun 2021
Posts: 1
M
Newbie
OP Offline
Newbie
M
Joined: Jun 2021
Posts: 1
Hi All,

First time here so hello to the community!

I just myself a Presonus AudioBox and so far it's really great bar one thing....

If I am watching a youtube vid, using DAW or playing an audio file for example and allow the audio to stop it will not work again without either changing the output device in Windows(works 6/10 times) or unplugging/plugging in the usb of the interface(always works). Never stops while in use and is otherwise perfect but as I said in the title, it's like the device is sleeping when not in use and won't wake properly.

Windows at all times sees the device and has it set as audio output without any issues.

Any tips or a fix would be much appreciated.

Thanks.

Recording, Mixing, Performance and Production
Joined: Jan 2020
Posts: 3,644
J
Veteran
Offline
Veteran
J
Joined: Jan 2020
Posts: 3,644
MR COX. YMMV.
has your pc ever been optimised for studio work ?
IF NOT it could be many possible reasons.
read these optimisation links includeing power management aspects. best bet if your not au fait with pc tech get a qualified pc tech to read these links before doing anything. tread carefully re any pc changes.
it might be simple it might not.
pay carefull attention also to running dpc latency check mentioned in first link. low dpc figures are important for studio work.

here are some optimisation links for your pc tech /IT guy.
https://audient.com/tutorial/optimise-your-windows-pc-for-audio/
https://support.focusrite.com/hc/en-gb/articles/207355205-Optimising-your-PC-for-Audio-on-Windows-10
https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=654005
see you tube for even more optimising tips. HTH//ymmv.

frankly i would contact presonus support.
scouring useing google i noticed people with audiobox sometimes had an issue.
just google presonus audiobox goes to sleep (what model do you have ?)

without details of your rig and its various settings in win and the audiobox control panel for recording and playback (post pics of settings please )its difficult to comment further.

one possible means of resolution is to try a different sound device and see if same problem happens.

best
ex tech oldmuso.



Last edited by justanoldmuso; 06/07/21 05:16 AM.

my songs....mixed for good earbuds...(fyi..my vocs on all songs..)
https://soundcloud.com/alfsongs
(90 songs created useing bb/rb)
(lots of tips of mine in pg tips forum.)
Recording, Mixing, Performance and Production
Joined: Dec 2003
Posts: 24,686
Veteran
Offline
Veteran
Joined: Dec 2003
Posts: 24,686
1-Right click on start then click on device manager.
2-click on Universal Serial Bus Controller
3-click on any USB hub then click on Power management
4-Make sure the there is no check mark on "Allow the computer to turn off this device to save power" then click OK
5-repeat 3 and 4 for every USB hub on your system.

This will keep the power on to all of your USB hubs, i.e. no more shutting them down.

Note that sometimes a Win 10 update will change them back so you may have to periodically reset them.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
USB power.jpg (296.16 KB, 135 downloads)

Tips on how to fall asleep in a living room chair:
1- Be old
2- Sit in a chair

64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
Recording, Mixing, Performance and Production
Joined: Apr 2021
Posts: 125
C
Apprentice
Offline
Apprentice
C
Joined: Apr 2021
Posts: 125
Originally Posted By: MarioD
1-Right click on start then click on device manager.

Note that sometimes a Win 10 update will change them back so you may have to periodically reset them.


Thank you, Mario! I had no idea. Mine are fixed now!


Love is always worth the risk.

HP laptop; Windows 10 Home 64 bit; core i5; 2.40 Ghz; 8 GB RAM; 256 GB hard drive; BIAB 2021 Build 835.
Recording, Mixing, Performance and Production
Joined: Apr 2021
Posts: 125
C
Apprentice
Offline
Apprentice
C
Joined: Apr 2021
Posts: 125
Originally Posted By: Mr_M_Cox
Hi All,

First time here so hello to the community!


Hi Mr. Cox. This is a terrific community. Welcome!


Love is always worth the risk.

HP laptop; Windows 10 Home 64 bit; core i5; 2.40 Ghz; 8 GB RAM; 256 GB hard drive; BIAB 2021 Build 835.
Recording, Mixing, Performance and Production
Joined: May 2021
Posts: 21
S
Enthusiast
Offline
Enthusiast
S
Joined: May 2021
Posts: 21
I've attached you one more setting that you might want to review.

Of course, all of them are mentioned here: Maximizing Windows PC audio performance .PDF
Link: https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=654503

Attached Files (Click to download or enlarge) (Only available when you are logged in)
USB-settings.png (17.86 KB, 114 downloads)

Member of Gig Performer team
Recording, Mixing, Performance and Production
Joined: Jul 2000
Posts: 27,562
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 27,562
Definitely set the USB power.

I did not see any mention of drivers. If you are using ASIO in BIAB and you have another software that takes exclusive control of the ASIO, it could cause what you are experiencing. The easiest remedy is to use the MME driver for BIAB, and save the ASIO choice for your DAW that needs less latency for recording.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Recording, Mixing, Performance and Production
Joined: Apr 2021
Posts: 125
C
Apprentice
Offline
Apprentice
C
Joined: Apr 2021
Posts: 125
Originally Posted By: Sound Design
I've attached you one more setting that you might want to review.

Of course, all of them are mentioned here: Maximizing Windows PC audio performance .PDF
Link: https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=654503

Thank you! I'm downloading the book now.


Love is always worth the risk.

HP laptop; Windows 10 Home 64 bit; core i5; 2.40 Ghz; 8 GB RAM; 256 GB hard drive; BIAB 2021 Build 835.
Recording, Mixing, Performance and Production
Joined: May 2021
Posts: 21
S
Enthusiast
Offline
Enthusiast
S
Joined: May 2021
Posts: 21
Originally Posted By: Matt Finley
I did not see any mention of drivers.


Everything's in the book smile
Single-client ASIO drivers vs Multi-client ASIO drivers, ASIO4ALL, FlexASIO, ... and other tricks and tips.

Cheers!


Member of Gig Performer team
Recording, Mixing, Performance and Production
Joined: Jul 2000
Posts: 27,562
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 27,562
Originally Posted By: Sound Design
Originally Posted By: Matt Finley
I did not see any mention of drivers.


Everything's in the book smile
Single-client ASIO drivers vs Multi-client ASIO drivers, ASIO4ALL, FlexASIO, ... and other tricks and tips.

Cheers!
I've read that guide and many like it. There is no mention of using MME, and you quoted me out of context.

The OP did not mention BIAB, but did refer to a randomness of programs allowing or not allowing sound. Programs that only play back audio do not need ASIO drivers, when you have another program like a DAW open concurrently that does.



BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Recording, Mixing, Performance and Production
Joined: May 2021
Posts: 21
S
Enthusiast
Offline
Enthusiast
S
Joined: May 2021
Posts: 21
Yes, you're right smile
I agree.


Member of Gig Performer team
Recording, Mixing, Performance and Production
Joined: Jun 2021
Posts: 1
B
Newbie
Offline
Newbie
B
Joined: Jun 2021
Posts: 1
Hi, thanks! I'm downloading the book now

Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box 2026 for Mac Videos

With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.

Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.

Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!

Band-in-a-Box 2026 for Mac is Here!

Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.

Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.

2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.

Holiday Weekend Hours

As we hop into the Easter weekend, here are our holiday hours:

April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours

Wishing you an egg-cellent weekend!

— Team PG

Update to Build 10 of RealBand® 2026 for Windows®!

If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.

Band-in-a-Box® 2025 for Mac® users: Build 904 now available!

If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.

Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!

Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.

PowerTracks Pro 2026 for Windows is Here!

PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.

The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.

The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.

Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!

Get started today—first-time packages start at just $49.

Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!

Order now!

Forum Statistics
Forums57
Topics86,164
Posts801,464
Members40,061
Most Online64,515
Apr 8th, 2026
Newest Members
Armando D'Errico, PhilinPhil, RBDavis1957, Trenamusic, feralearthman
40,061 Registered Users
Top Posters(30 Days)
MarioD 138
zedd 105
rsdean 102
DC Ron 102
Noel96 74
Today's Birthdays
DORUMALAIA, Rayblue69
Powered by UBB.threads™ PHP Forum Software 7.7.5