Mac OS 10.12.6. I had the Mega Pak installed on an external drive. I just got the Ultra Pak and installed the BIB app on the internal hard drive in the Applications folder, as before, but chose the option to keep the Real Tracks and Drums on the Ultra Pak usb drive provided by BIB.
I opened the BIB app from the Mac Applications folder and set the preferences for the Real Tracks and Drums folders on the external BIB hard drive. I did the same with the AU plugin I use with Digital Performer. I also removed the old Real Tracks and Drums folders that came with the Ultra Pak from the external hard drive I was using previously.
I still get N/A on some real tracks, even though I can search and find them on the BIB Ultra Pak usb drive. I have rebuilt the style picker at least 5 times.
I can open the BIB app from the BIB Ultra Pak usb drive, load the style I'm working with and the real tracks appear, but they won't appear when I use the plugin, or the app on the Mac hard drive. How can I get the plugin to work?
Last edited by Andrew - PG Music; 06/28/2105:52 PM.
Welcome to the forums, uncledunc! To clarify, the main Band-in-a-Box is finding your RealTracks alright and it is only the plugin that is not finding them?
If you're rebuilding inside of the main program, this will not affect the plugin version. You would need to open the Style Picker inside of the plugin and rebuild there for it to search for the RealTracks/Styles. The folder directories also need to be set inside of the plugin as well, under File | Preferences.
I've rebuilt the style picker from within the plugin in Digital Performer several times. I'm wondering if there's a BIB preferences file I need to trash? I suspect it's still looking for the Real Tracks and Drum tracks on the old hard drive, from the previous Mega Pak version.
Hi Uncledunc, there is one file that might help to trash - open a finder window then click on the Go menu and choose Go To Folder - type in /Users/Shared/Ticket and click Ok. There's a file in there called Band-in-a-Box DAW Plugin Folder Locations.txt - move it to the trash. Then open up DP again and start the plugin, then open the plugin preferences and re-set the folder locations. Hopefully that'll get it going!
Also, rather than trashing that txt file, you can open the file and type in the folder locations you want. You can even drag and drop the folders into the TextEdit window and macOS will enter the file path to that folder for you!
I looked at the text file before trashing it. The paths looked correct. After trashing it, I went into DP, reset the BIB plugin preferences, but the style still had N/A instruments so I re-assigned the style and - like magic! - no more N/A instruments. Thanks for the tip.
After finishing a song, working from the BIB external drive, I had to eject it to make room for other peripherals. A couple of weeks later, I plugged it back in and all my Real Tracks were N/A, even after trashing the "locations" file and resetting the preferences. I tried trashing BIB in the Applications folder, reinstalled it, but installed the Real Tracks and Drums on an internal SSD. (My Mac Pro has 4 internal drive bays.) Tried again. N/A. Trashed the "locations" file and reset the preferences, which show up in blue with the correct location. N/A. What do I have to do to get this to work?
Tried installing build 426. Still no real tracks or drum tracks in the AU plugin, or in the BIB app, even though both can find the folders on the internal SSD drive. I trashed the "shared ticket" file. Still no real tracks or drum tracks. Permissions on those folders are set to "everyone". Permission for the SSD drive are set to "everyone" (everyone but me, apparently.)
hello. yes, I've a similar problem. there seems to be a very bad bug here. it took around 4 scans of the drum and real tracks folders before I stopped seeing N/A's. Seems to affect the drums on my system more than anything. First update that this has occurred this many times in. whole batches of drum loops generally from the one drummer have N/A on them. oh well, time to hire real musos. sigh. j.
Hi again Uncledunc, have you tried rebuilding the StylePicker? That often resolves N/A RealTracks as it also rebuilds the RealTracks/RealDrums databases.
I've rebuilt the Style Picker several times, both the long way and the short way. Perhaps I'll try it a few more times. I just spent a half hour with BIB Chat, only to be told to email tech support and wait a few days for a response. If this is a known bug, you'd think PG Music would have staff ready to assist customers with phone support, but apparently, that's no longer an option.
ETA: While rebuilding the Style Picker, the yellow dialogue box popped up saying "unable to find drums in Applications/Band in the Box..." even though the location for Drums is set at SSD/Drums. Fortunately, I don't need the drum tracks, although it would be nice to have them. After rebuilding the Style Picker five times, I see most of the Real Tracks I use for C&W are no longer N/A. That's encouraging.
Today, even though "real tracks N/A" shows up on every single real track style, once I load a style into the plugin, the real tracks are there. Then, an hour later, when I decide to try a different style, I load it up an all the real tracks are N/A. Rebuilding the style picker cured it. Apparently, rebuilding the style picker virtually every time one uses the AU plugin on Mac is just part of the workflow. And today, I had drums! I didn't have them yesterday.
I may have found a work around. After rebuilding the style picker 5 times, I still have no drums. In the AU plugin, I right click on the N/A drums, which brings up the drum picker box, which would enable me to choose a different drum style. I rebuild the drum picker - still no drums. Then I look at the drum list over on the right side (drum variations of the same basic beat) and choose the variation that is showing N/A in the plugin. Now I have drums! I also have a headache from spending a half hour getting BIB to work the way it's supposed to.
This is an obvious bug. Why don't they publish these workarounds in their FAQ page, or here somewhere? All I got from tech support, after waiting a week, was "rebuild the style picker" even though I'd explained that I'd already done that multiple times. They also told me I didn't own the Ultra Pak, even though I bought it directly from BIB and it's on my 'product' page. Seems like they do everything in their power to alienate customers.
I have the same problem with a number of styles. I followed all the instructions, and still some of the Real Tracks are shown and "N/A". I am referring to the Mac 2021 version.
exactly the same, i am glad i am not alone with this issue, it's so annoying, because i need to work fast and everytime i double clicked it does not do anything, i need to press play on the style picker. I moved two folders only Real Tracks and Drums, and it is showing this also, please it's corrupt when it generates it will stop on certain bars and some instruments were not playing properly
XPro and Xtra Styles PAKs Special Extended Until August 31st!
XPro & Xtra Styles PAKs Special Extended Until August 31st!
The XPro Styles PAKs and Xtra Styles PAKs special offers are now available until August 31st at 11:59pm PDT!
Ready to take your Band-in-a-Box® 2025 experience to the next level? Now’s the perfect time! Expand your style library with XPro and Xtra Styles PAKs—packed with a wide variety of genres to inspire your next musical creation.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-9 includes 900 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). With over 3,500 styles (and 35 MIDI styles) included in Xtra Styles PAKs 1-20, the possibilities are endless!
Get the XPro Styles PAKs 1 - 9 for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Windows or for Mac.
Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Get Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 19 PAKs for $199 (reg $399)! Listen to demos and order now! For Windows or for Mac.
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Don’t miss this chance to supercharge your Band-in-a-Box setup—at a great price!
Mac 2025 Special Upgrade Offers Extended Until August 15th!
It's not too late to upgrade to Band-in-a-Box® 2025 for Mac® and save! We've extended our special until August 15, 2025!
We've added many major new features to Band-in-a-Box® 2025 for Mac®, including advanced AI tools like the amazing BB Stem Splitter and AI Lyrics Generator, as well as VST3 plugin support, and Equalize Temp. Plus, there’s a new one-stop MIDI Patches Picker with over 1,100 MIDI patches to choose from, all neatly categorized by GM numbers. The MultiPicker Library is enhanced with tabs for the SongPicker, MIDI Patch Picker, Chord Builder, AI Lyrics Generator, and Song Titles Browser, and the tabs are organized into logical groups. The Audiophile Edition is enhanced with FLAC files , which are 60% smaller than AIFF files while maintaining identical audio quality, and now ships on a fast 1TB SSD, and much more!
Check out all the new features in Band-in-a-Box® 2025 for Mac® here:
Purchase your Band-in-a-Box® 2025 for Mac during our special to save up to 50% off your upgrade purchase and receive a FREE BONUS PAK of amazing new Add-ons. These include the 2025 RealCombos Booster PAK, Look Ma! More MIDI 13: Country & Americana, Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes, MIDI SuperTracks Set 44: Jazz Piano, Artist Performance Set 17: Songs with Vocals 7, Playable RealTracks Set 4, RealDrums Stems Set 7: Jazz with Mike Clark, and more!
Upgrade to the 2025 49-PAK for just $49 and add 20 Bonus Unreleased RealTracks and 20 RealStyles, FLAC Files for the 20 Bonus Unreleased RealTracks, Look Ma! More MIDI 14: SynthMaster, MIDI SuperTracks Set 45: More SynthMaster, Artist Performance Set 18: Songs with Vocals 8, and RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe.
Learn more about the Bonus PAKs!
We’ve expanded the Band-in-a-Box® RealTracks library with 202 incredible new RealTracks (in sets 449-467) across Jazz, Blues, Funk, World, Pop, Rock, Country, Americana, and Praise & Worship—featuring your most requested styles!
Jazz, Blues & World (Sets 449–455):
These RealTracks includes “Soul Jazz” with Neil Swainson (bass), Mike Clark (drums), Charles Treadway (organ), Miles Black (piano), and Brent Mason (guitar). Enjoy “Requested ’60s” jazz, classic acoustic blues with Colin Linden, and more of our popular 2-handed piano soloing. Plus, a RealTracks first—Tango with bandoneon, recorded in Argentina!
Rock & Pop (Sets 456–461):
This collection includes Disco, slap bass ‘70s/‘80s pop, modern and ‘80s metal with Andy Wood, and a unique “Songwriter Potpourri” featuring Chinese folk instruments, piano, banjo, and more. You’ll also find a muted electric guitar style (a RealTracks first!) and “Producer Layered Guitar” styles for slick "produced" sound.
Country, Americana & Praise (Sets 462–467):
We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
And, if you are looking for more, the 2025 49-PAK (for $49) includes an additional 20 RealTracks with exciting new sounds and genre-spanning styles. Enjoy RealTracks firsts like Chinese instruments (guzheng & dizi), the bandoneon in an authentic Argentine tango trio, and the classic “tic-tac” baritone guitar for vintage country.
You’ll also get slick ’80s metal guitar from Andy Wood, modern metal with guitarist Nico Santora, bass player Nick Schendzielos, and drummer Aaron Stechauner, more praise & worship, indie-folk, modern/bro country with Brent Mason, and “Songwriter Americana” with Johnny Hiland.
Plus, enjoy user-requested styles like Soul Jazz RealDrums, fast Celtic Strathspey guitar, and Chill Hop piano & drums!
With your version 2025 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Or upgrade to the 2025 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2025 RealCombos Booster PAK:
-For Pro customers, this includes 33 new RealTracks and 65+ new RealStyles.
-For MegaPAK customers, this includes 29 new RealTracks and 45+ new RealStyles.
-For UltraPAK customers, this includes 20 new RealStyles.
Look Ma! More MIDI 13: Country & Americana
Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
MIDI SuperTracks Set 44: Jazz Piano
Artist Performance Set 17: Songs with Vocals 7
Playable RealTracks Set 4
RealDrums Stems Set 7: Jazz with Mike Clark
SynthMaster Sounds and Styles (with audio demos)
128 GM MIDI Patch Audio Demos.
Looking for more great add-ons, then upgrade to the 2025 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyles,
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
Look Ma! More MIDI 14: SynthMaster,
Instrumental Studies Set 23: More '80s Hard Rock Soloing,
MIDI SuperTracks Set 45: More SynthMaster
Artist Performance Set 18: Songs with Vocals 8
RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
Xtra Styles PAK 20 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Mac!
We've just released XPro Styles PAK 9 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
and everytime i double clicked it does not do anything, i need to press play on the style picker. 
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean