Hello jcland, when you update or format your drive, Band-in-a-Box considers it a "new computer". So it is best to de-activate your serial number before you do anything to your computer drive. Then you can activate your Band-in-a-Box again after you rebuild your computer. You can go through the process of de-activating, then re-activating with the same serial number as many times as you need as long as you do not run out of total available activations.

If you need help with activation, you can phone us, get help from live chat, or emails sales@pgmusic.com


Best,
Chantelle