We suggest first installing build 835, as VideoTrack previously posted.

Garbled or stuttering playback could be a system resource issue. You may be able to completely fix the problem by turning off accelerated RealTracks generation. This is done in the RealTracks Settings dialog (Control+click on the RealTracks toolbar button and uncheck "Speed up generation of RealTracks". If your playback is only "garbled" during the first few bars, that is an indication that this will fix it. The downside is that RealTracks will now take longer to generate, so you might instead troubleshoot the source of the problem:

Close other programs running on your computer. Your computer loads a number of programs automatically when it boots up. One useful test you can do is to use the system configuration utility to do a selective startup. To do this, go to the Start menu and type msconfig in the search field (if you happen to still be Windows XP go to Start | Run instead). Choose Selective Startup, uncheck startup items, Apply, and reboot. Then run Band-in-a-Box and see if it is any different.

Some anti-virus programs are notorious for causing these types of problems. See if it improves if you disconnect your computer from the internet and disable your anti-virus software.

Best,
Chantelle