Originally Posted By: Bernard Rasson
it does not open a new window when I connect it to either of my laptops
and one can hear a feeble 'beep' sound inside the case; is it broken ?
thanks in advance

There's a possibility that the internal drive has become partially dislodged from its socket connection. Carefully see if you can open the drive case and re-seat the physical drive. On the other hand, if the drive was shocked (dropped), it may be toast.

Perhaps a reputable computer repair centre might assist.


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