Hi Colbert,

This is probably redundant but did you follow the MIDI install instructions on page EN-60 of the manual?

It says if you do not follow these instructions exactly the keyboard drivers are not installed and thus you music software will not find the keyboard.

Also is your keyboard turned on prior to turning on the computer? I have been caught a couple of times on this one.

I sure you have done these things but I thought that I would bring them up just in case, been there - done that.


I just posted a selfie and all of the responses were get well soon!

64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware