Hopefully someone has an idea to help.

I am running biab 2021, audiophile version. I’ve had it since it came out and never had a problem. It’s an upgrade from 2020 audiophile.

I recently installed a new, clean version of Win 10 from Microsoft. I am running a Dell PC, 64 bit, Win 10 Home, 32 GB ram, i7, 4.2 GHz, 200 GB available for Local Disk C.

I am installing, using Option 1, from the 2021 biab disk. The biab folder goes to C:\\bb and the real tracks, real band and drums go to I:\\, which is the external disc with biab. And I know that the real band folder is not in the bb folder like real tracks and drums. I verified the info is on the biab disc where it should be, in the bb folder – there are about 74 gigs of drums and more than a Tb of real tracks and I have double checked this. I also installed xtra paks 1-10 and a 2021 bonus pack, which show up as installed on the Style page after a rebuild. There is a long list of "[N/A]" on the styles page.

Before this new install, I had about 8300 styles after a rebuild. Now I get 4337. I have installed and uninstalled this many times. I have all my music software on this PC, and I have a lot. All the rest is functioning properly.

I have the report from running Verify in the Preferences/Real Tracks box, but I don't see an option to attach it here. There are 8887 lines of errors. There are 2 types of errors and I give an example of each below:

INSTALL ERROR: RealTracks # 361(Set #1), RealTracks NOT found here C:\bb\Soloists\RealSax.ST2, but RealTracks folder IS found here: I:\bb\RealTracks\Sax, Tenor, Jazz Sw 140\ . Re-install r*.st2 r*.xt2 files to BB folder

Error, WMA date is newer than WAV I:\bb\Drums\AmericanaSlow8thsFred\AmericanaSlow8thsFred_75_Style.WMA, time difference = 312 seconds.

And at the end it says "RealTracks WAV - no date errors."

It seems something big has gone wrong that if corrected, would fix these 2 classes of errors (I hope).

I also did an Option 1 install with the biab 2020 version. In that case, I get 7452 styles, about a thousand fewer than before. And I have directed Real Drums and Real Tracks in the Preferences dialogue box to both the 2020 and 2021 external drives with biab. I always get 4337 for biab 2021 and 7542 for 2020, whether I use the 2020 drive or the 2021 drive.

Finally, installing biab 2021 from the external biab disk doesn't work. Biab won't open and doesn't appear to get installed. So the installation I am referring to here is using the setup file from my account at the PGMusic site.

Anyone able to help?

Thanks in advance! Doug