What version/year of Band-in-a-Box are you using, and what is your build number? You can check for the build in Band-in-a-Box, under Help | About Band-in-a-Box. Afterwards, near the top of that window, it will have Version 20xx and a number in brackets - what is that number?

Please cross reference your build number with the builds posted here. If the number is lower than the latest build posted for your version, then you should download and install the latest build update, then see if that helps: https://www.pgmusic.com/support_macintoshupdates.htm

After installing a build update, please open your Style Picker and click the Rebuild button; do a fast Rebuild.


Best,
Chantelle