Font files may no longer be found on your computer if you copied/moved Band-in-a-Box from one machine to another, installed an upgrade without first installing the previous full version, or system security software running on your computer (such as an anti-virus or firewall program) prevented the fonts from being installed properly.


This is also common if you just plugged in an external hard drive version of Band-in-a-Box, without running the setup file.


The solution is to re-running the main Band-in-a-Box installer from the original media. For Windows, If you suspect that the issue may have been caused by an anti-virus or firewall program, disable these programs before reinstalling. You can re-enable them afterwards.


It isn't necessary to uninstall/remove Band-in-a-Box first; simply install into your existing Band-in-a-Box folder. If reinstalling is not an option, as the others above have mentioned, you can check to see if your version of the program within the BB folder has a Data folder with an Installers folder inside of it. If so, you should find a bbfonts.exe file you can run, but not all versions of Band-in-a-Box have this (2018 and older will not).


Cheers,
Ember