Have you tried everything that has been suggested thus far?

Once I had to open my BiaB HD, unplug it, then plug it back in to get the drive working. It had come loose during shipping.


I'm no longer allowed to go caroling at the psych hospital.
I guess Do You Hear What I Hear was a bad song choice!

64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware