I'm running 2021 Audiophile with the latest updates on the same ThinkPad I've been using for several years. Plenty of memory, plenty of CPU. Everything was working when I shut it down last night. Other music apps work just fine this morning. I've checked the usual things, it's using WAS driver, mixer volume in BIAB, Windows Sound Panel and Volume Mixers all look OK.
When I first booted up BIAB worked visually (cursor went from measure to measure) but no sound. I even did a Reset to Factory Settings, now the cursor won't move and no sound. It's Wednesday so I don't thing they've snuck and overnight W10 update on me.
I'm a (very) long-time user. Maybe I need another cup of coffee. What simple and obvious thing am missing?
Microsoft spreads out updates throughout the week so you shouldn't necessarily disregard the idea that an update might have reset the computer and program audio settings.
I'm confused about the symptoms you're currently experiencing. Do you mind repeating the current symptoms and the troubleshooting steps you've performed with the current symptoms?
As a wild guess, I like the Windows Update explanation. But I also would like to hear more details about the ‘usual’ steps, including info about your sound card.
Then look at Device Manager, Sound in your Control Panel, and look for additions and changes. Windows Updates can do that and cause problems for digital audio.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
Well, it's understandable, I also don't want to run in the morning.
Anyhow you can check: - Windows/Settings/Update & Security, if there has been any updates - Device Manager, to see if there are any warnings on Sound units - BIAB Audio Driver settings
I've had a couple of instances where a Windows update ends up with a message that no drivers are installed.
Everything was fine last night at about 9pm. I shut the entire system down with no issues.
First thing this morning booted up and loaded BIAB and Chrome browser. No issues with bootup. Initially BIAB worked visually (cursor would move bar-to-bar) but no audio. YouTube audio works fine.
I'm running W10 on a ThinkPad laptop with an M-Audio Fast Track C400 via USB (oldie but very quiet interface). Most of the files I use are Realtracks.
Looked at BIAB audio settings, they all look fine (WAS driver, "Audio Driver" points to the M-Audio in and out, "Output Always On" box checked, "Use Default Device" box checked. "Exclusive Mode" box not checked. Latency says 30ms, but since I just use BIAB for backing tracks I've never cared. Looked at Windows Settings, Devices, Audio. The C400 shows up active. I've pointed the drum and realtracks to the external drive and all the mixer track selections are in green, showing they're connected correctly.
Right clicking on desktop lower-right speaker icon pulls up windows volume mixer where I see the M-Audio Device, the System Sounds icon and the BIAB icons, all with their volume controls max'd and nothing muted.
When I left click on the lower-right windows speaker icon it shows the M-Audio is active. I can click on that again and see the laptop speakers option. I can select that and the audio (from YouTube) goes to the laptop speakers, no problem. When I go back and select the M-Audio the YouTube audio goes there, no problem -- except BIAB still not working. I tried running Cakewalk/Sonar, that works fine.
I did BIAB "Return to Factory Settings", still would not work even with the default preferences. It seems interesting that after I've done that BIAB loads fine but now nothing at all happens when I hit Play or Generate and Play. All the BIAB icon buttons react visually to mouse clicks. When I click on "Pianos" in the mixer and click on a piano key I see the key visually react to the mouse click, but still no audio.
I run the Audiophile version with the BIAB (64 bit) app running from the laptop's SSD and the Realtracks etc. from the external drive PG sent (Option 2), so I reloaded BIAB. Note that I did not delete or uninstall anything before I did this. No change. Tried right clicking on the BIAB desktop icon and "Run as an Administrator" to be sure that wasn't the problem. No change.
It now occurs to me to perhaps try reloading BIAB and use the option that runs the BIAB app itself from the disk PG sent me might be a next troubleshooting step?
Usually with audio interfaces ASIO needs to be selected instead of WAS. Try going to go to Options | Preferences | Audio (tab). Then change the Audio Driver Type to ASIO and see if that helps.
Thanks Chantelle. Interesting, did that and now the BIAB cursor moves measure to measure, but still no audio from BIAB. Audio from other apps still work.
And ... things such as keyboard clicks in the mixer panel as well as the Big Piano now produce notes, so midi is now working. And also ...I have a few BIAB files with imported audio tracks and they work. So at the moment I'm only having problems with files that are totally RealTracks.
And so now I just re-re-reviewed where the RealTracks/Real Drums were expected to be found, expecting to see that BIAB was looking appropriately to the BB folder in the D drive, as they were earlier. But the fields were blank. So I've now re-pointed them to the correct directories on the D drive and all is well.
So it appears my original problem was somehow this morning BIAB was using the WAS driver and as I tried horrible things like returning to factory settings and reloading I'd somehow simply wiped out the field that points to the Realtracks/drums files on the D drive. An interesting aspect of this is, at least on this machine, when you try to use the WAS driver BIAB stops. Must be waiting on something?
Anyway, I just knew this was somehow something simple I was overlooking. I've used this program for many years here at home and on live gigs and once again I've proven to fail it far more often than it's ever failed me.
It's a great program and since the pandemic an important part of my day-to-day life. Thanks to Chantelle and all the others at PG and your all out there for your support and help.
I've been getting Window updates regularly. Once installed, all audio related programs resulted into the BSOD! Had to restart the computer, start out with one audio application (Cakewalk) and running it. I was fine. Then I move to the next such as BIAB - another BSOD! Reboot again and it works. The list goes on.
Then M$ came out with 21H1, believe it was and everything worked fine after the install of that version. No issues.
You may want to update to this Windows version and it might just do the trick... maybe - unless there are other issues we're not aware of.
Cheers, Mike
My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
And so now I just re-re-reviewed where the RealTracks/Real Drums were expected to be found, expecting to see that BIAB was looking appropriately to the BB folder in the D drive, as they were earlier. But the fields were blank. So I've now re-pointed them to the correct directories on the D drive and all is well.
So it appears my original problem was somehow this morning BIAB was using the WAS driver and as I tried horrible things like returning to factory settings and reloading I'd somehow simply wiped out the field that points to the Realtracks/drums files on the D drive. An interesting aspect of this is, at least on this machine, when you try to use the WAS driver BIAB stops. Must be waiting on something?
Anyway, I just knew this was somehow something simple I was overlooking. I've used this program for many years here at home and on live gigs and once again I've proven to fail it far more often than it's ever failed me.
It's a great program and since the pandemic an important part of my day-to-day life. Thanks to Chantelle and all the others at PG and your all out there for your support and help.
Glad that you were able to determine what the issue was! Although your external device should have still worked with WAS if the correct inputs were selected, they tend to work better with whatever ASIO driver they come with - if they came with one at all. The loss of the RealDrums and RealTracks directories makes sense if you did a full or hard return to factory settings as it would have cleared out your program preferences. Did you use the Options | Return To Factory Settings menu? If so, it should have given you the option to back up your settings in a file that could be reloaded. But if you deleted the mysetup/intrface files in the preferences folder within the bb folder, this would make sense as to why those directories would have needed to be reset.
Regardless of my musing and what exactly caused it, we're glad you're up and running again!
While your computer, audio interface and Band-in-a-Box are all working as they should you should save your Preference Settings. Then it will be quick and easy to restore your settings in the future.
You can save your Preference settings by navigating to Options > Save Preferences As ... to open the BB File Save window dialog. Make up a file name and select Save.
To load the saved Preference File navigate to Options > Open Preferences File ... to open the Open File window. Select your saved file and press the open button.
Boom! You're instantly back in the business of making music with Band-in-a-Box.
John...to add to jims nice idea. also use a phone camera and take pics of all your recording settings..in various daw software and your interfaces control panel, and anything else relevent. --------------------------------------------------- all. Re putting recording rig on the net. as ive said before , it was a given years back by recording studios not to put ones recording rigs on the net. (read various reasons why in old posts on such sites as gearslutz and other recording pro forums.) i have, for example 2 i5 laptops here. both same hw config. both refurbs that cost very little. one for recording work that never sees the net , and other that is used solely for the net, and as a sandboxer/tester plus an amazon fire 80 bucks tablet thats great for surfing. the i5 on the net is loaded with typical protection/anti virus stuff and takes rather a time to boot obviously, even though its stripped down <<one reason i like refurbs. by comparison the i5 recording rig that never sees the net and is optimised for recording (per such sites as audient and focusrite re optimising a pc, and per the guys that do the refurb...) runs like a champ day in/out with no lag or problems running bb/rb/reaps daw combo and boots in a few seconds from cold. thus from my own experience (and people can argue with me all they want) if you want a peacefull life recording....keep your rig off the darn net, and buy a refurb pc for that purpose <<you can find them now for under 150 buks.
what a lot of people really must understand is , when your running a daw rig with say one drive (which a lot of people are..) thats servicing windows AND multitracking /bb generating traks AND GOD KNOWS WHAT ELSE thats happening on the net, ITS ALL ADDED TASKS AND PROCESSES. what i'm saying is it becomes a resource fight, particularly if you THEN introduce big sample libraries, and goodness knows what else on a one drive pc that is underpowered for the job to start with anyway.
different story if one is running a high end pc like a threadripper probably. but even then i would probably keep such a nice high end pc off the net.
anyhoo...if anyone vehemently disagrees with me, just ask companies that specialise in building high end recording pc's costing thousands for high end recording studios their opinion on this topic. cos it used to be a given , years back, in the music industry that a studio kept its recording computers off the net.
why people are putting them on the net now baffles me , given a simple solution is just buy a 120 buk refurb for the purpose. best/happiness to all. om
Last edited by justanoldmuso; 09/02/2112:29 AM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs (90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean