Previous Thread
Index
Next Thread
Print Thread
Go To
Page 1 of 2 1 2
PowerTracks Pro Audio
Joined: Dec 2006
Posts: 587
Bernier Offline OP
Journeyman
OP Offline
Journeyman
Joined: Dec 2006
Posts: 587
So I broke down and bought a new audio usb interface - Focusrite Scarlett usb 4i4. Installed it. All audio functions work fine.
Loaded the midi drivers Focusrite midi drivers for input and output into PT. Juno Di keyboard/synth L/R output 1/4” cables plugged into Focusrite unit line inputs.
I can see keypresses from Juno on Power Tracks screen but no sound can be heard, and the input monitors on Power Tracks do not show any activity.
Advise appreciated!
Bernie

PowerTracks Pro Audio
Joined: Oct 2020
Posts: 836
PG Music Staff
Offline
PG Music Staff
Joined: Oct 2020
Posts: 836
Hello Bernier, in PowerTracks go to Options | Preference | 6-MIDI | MIDI Device. Make sure that the "Re-Route MIDI Playback to default DXi/VSTi Synth" checkbox is checked. And select Coyote Wavetable Synth in the dropdown menu. Does this help with hearing your MIDI playback?

Attached Files (Click to download or enlarge) (Only available when you are logged in)
PT_MIDI_Setup.png (51.63 KB, 103 downloads)

Best,
Chantelle
PowerTracks Pro Audio
Joined: May 2000
Posts: 22,403
Veteran
Offline
Veteran
Joined: May 2000
Posts: 22,403
If the Juno DI line outs are connected to the 4i4 Line Ins, you should hear sound in the headphones of the 4i4. (first test)

Then you need to make sure you have MIDI out from the Juno Di to the Focusrite so you can send MIDI thru along with the audio (which should already be going from the Juno to PT via the 4i4 judging from your description).
You'll likely want MIDI out from 4i4 to the MIDI In on the Juno also, at least I would.


Audio and MIDI are separate.
Lastly to hear the audio in PT you may need to visit the Audio Driver screen and make sure you have the right inputs/outputs selected for the 4i4.

Once you get it all set up right I think you'll be happy.
I use a 2i2 and 18i20 regularly.


I do not work here, but the benefits are still awesome
Make your sound your own!
PowerTracks Pro Audio
Joined: Dec 2006
Posts: 587
Bernier Offline OP
Journeyman
OP Offline
Journeyman
Joined: Dec 2006
Posts: 587
Hi thanks for the input.
I just spent several hours with tech support from Focusrite. We could not get it to work correctly. They are on chat with pgmusic at the same time and we could not solve my problems.
Focusrite has audio inputs on the front and back. One jack in the front, two in back for stereo. Using the mono out from my Juno keyboard to the front jack worked fine. When I plugged the jacks in the back of the Focusrite it didn’t work. We saw input on the meters in the Focusrite control software, but very, very weak. The Focusrite rep told me it was a DAW issue and suggested I use a different DAW. I hate to change because I’ve been using PT for 10 years and am very familiar with it. I know how to use the Kontakt horn plug ins, etc. also, if I change, how can I get a new DAW to read seq files as they are proprietary to PT?
Your sage advice is appreciated! Bernie

PowerTracks Pro Audio
Joined: May 2020
Posts: 2,766
Veteran
Offline
Veteran
Joined: May 2020
Posts: 2,766
If the Focusrite Control software is showing you low input levels, that is nothing to do with PowerTracks or any other software at all, it would most likely be a problem with the keyboard, the wiring, or the audio interface itself.

Either way, to use the rear inputs for recording, please go to Options > Preferences > Audio, make sure Audio Driver Type is set to ASIO, then click Drivers. Select "Input 3 + Input 4" on the left side under Input Ports, then click OK.


I work here
PowerTracks Pro Audio
Joined: Dec 2006
Posts: 587
Bernier Offline OP
Journeyman
OP Offline
Journeyman
Joined: Dec 2006
Posts: 587
Just got too frustrating so I returned it and bought a Presonus USB audio interface.
I did learn some things though. The audio out jacks from my Juno Di keyboard /synth plug into audio inputs on the audio interface. Midi from the Juno is completed routed through the USB cable that plugs directly into my PC. Since I only record with the keyboard OR guitar at one time, I only need 2 1/4” jacks on my audio interface to record audio!

PowerTracks Pro Audio
Joined: Dec 2006
Posts: 587
Bernier Offline OP
Journeyman
OP Offline
Journeyman
Joined: Dec 2006
Posts: 587
Tried that, no luck.

PowerTracks Pro Audio
Joined: May 2020
Posts: 2,766
Veteran
Offline
Veteran
Joined: May 2020
Posts: 2,766
How's the Presonus working now Bernier?


I work here
PowerTracks Pro Audio
Joined: May 2000
Posts: 22,403
Veteran
Offline
Veteran
Joined: May 2000
Posts: 22,403
Apparently it isn't, which means it is likely something other than the interface.

Bernier, did you at any point plug headphones into the 4i4 or the Presonus and check if you then can hear your keys?
At this point we would know they are getting that far. If not, something is probably amiss with the keyboard to interface connection.
Start at the source and work your way forward finding where the issue actually lies.


I do not work here, but the benefits are still awesome
Make your sound your own!
PowerTracks Pro Audio
Joined: Dec 2006
Posts: 587
Bernier Offline OP
Journeyman
OP Offline
Journeyman
Joined: Dec 2006
Posts: 587
Presonus is working fine!

PowerTracks Pro Audio
Joined: May 2020
Posts: 2,766
Veteran
Offline
Veteran
Joined: May 2020
Posts: 2,766
Originally Posted By: Bernier
Presonus is working fine!

Good to hear! Let us know if you need any further assistance.


I work here
PowerTracks Pro Audio
Joined: Dec 2006
Posts: 587
Bernier Offline OP
Journeyman
OP Offline
Journeyman
Joined: Dec 2006
Posts: 587
Presonus not working again. Getting Error starting ASIO driver. I had this sam exact isue with my Toneport USB interface that I got rid of because of this constant error. This tells me there is something workkng with Power Tracks. I'm also getting noticable line noise I never had before.
Help Please!!!!

PowerTracks Pro Audio
Joined: Jan 2020
Posts: 3,545
J
Veteran
Offline
Veteran
J
Joined: Jan 2020
Posts: 3,545
Bernier.
the fact that you had problems with focusrite and now presonus indicates its possible that windows
and/or drivers and/or settings in ptraks are wrong somewhere that you have set.
(HAVE YOU UPDATED WIN OS RECENTLY ? MY ADVICE I KEEP MY
RECORDING RIG OFF THE NET SO THIS DONT HAPPEN. I NEVER GET A PROBLEM THEREFORE WITH UPDATES CORRUPTING A SETTING ETC.)
(note these devices work well for other pg users... from posts ive seen in the forums.)
SO THIS IS IMPORTANT..
please post pics of the following.
1. in win sound devices your recording and playback settings.
2. i assume like most new devices these days your presonus has a user control panel with various settings...
please post a pic of those settings. it will prolly be a little app installed on your task bar.
3. THIS IS VERY IMPORTANT...please post pics of both your audio driver settings in ptraks as well as your midi driver settings.

and thus with the above info support people and other users like myself whove been through the mill with set ups can help you solve the problem. and thus we arent flying blind.

also try this....starting out.
IN WIN SOUND DEVICERS, AND PTRAKS, AND YOUR PRESONUS CONTROL PANEL (IF THIS APPLIES)..
try setting everything to 44.1/16 bit...or 44.1/24 bit...POST BACK IF THIS WORKS...
IE SAME SETTTINGS EVERYWHERE.
just trying to help you so dont kick me...lol. and YES i know set ups are frustrateing... been there done that many times.
best
oldmuso
ps even if you DO get things working please STILL post the pics to ensure other possible problems dont crop
up in a future sessions.
also FINAL RULE....ALWAYS LISTEN TO RHARV AND SIMON.
these guys know their stuff. you posting back pics will help them help you.

Last edited by justanoldmuso; 09/01/21 03:14 AM.

my songs....mixed for good earbuds...(fyi..my vocs on all songs..)
https://soundcloud.com/alfsongs
(90 songs created useing bb/rb)
(lots of tips of mine in pg tips forum.)
PowerTracks Pro Audio
Joined: May 2000
Posts: 22,403
Veteran
Offline
Veteran
Joined: May 2000
Posts: 22,403
Error starting ASIO driver could mean something else already has it in use (reserved)
Can you screen shot the error? That may provide more clues.

Are other apps open that may be using it (browser, Media Player, etc)?

As OM said above, it could be Windows reset something and you need to set it back.


I do not work here, but the benefits are still awesome
Make your sound your own!
PowerTracks Pro Audio
Joined: May 2020
Posts: 2,766
Veteran
Offline
Veteran
Joined: May 2020
Posts: 2,766
Originally Posted By: rharv
Error starting ASIO driver could mean something else already has it in use (reserved)
Can you screen shot the error? That may provide more clues.

Are other apps open that may be using it (browser, Media Player, etc)?

As OM said above, it could be Windows reset something and you need to set it back.


That's my first thought - I don't think Presonus ASIO does multi-client. Are there any other audio apps open while running PowerTracks?

I've seen a lot of customers have issues with Presonus drivers. Generally speaking the solution for them is to use Windows Audio instead of ASIO, since Windows Audio can be multi-client.


I work here
PowerTracks Pro Audio
Joined: Dec 2006
Posts: 587
Bernier Offline OP
Journeyman
OP Offline
Journeyman
Joined: Dec 2006
Posts: 587
OK Here goes.
1. Looked at task manager to see if anything else was running - no.
2. MSCONFIG services - lots of those, not sure if there is anything grabbing audio
3. Updated Windows OS, video and audio drivers.
4. Reinstalled PT 2021 and tried PT. Also, added updates one at a time trying PT afterward.
Could only post 5 pics so the rest are on my next post.


Attached Files (Click to download or enlarge) (Only available when you are logged in)
Audio.jpg (100.54 KB, 54 downloads)
Error.jpg (18.25 KB, 54 downloads)
midi.jpg (43.49 KB, 54 downloads)
Playback.jpg (41.23 KB, 54 downloads)
Recording.jpg (29.32 KB, 53 downloads)
Last edited by Bernier; 09/02/21 03:10 AM.
PowerTracks Pro Audio
Joined: Dec 2006
Posts: 587
Bernier Offline OP
Journeyman
OP Offline
Journeyman
Joined: Dec 2006
Posts: 587
Here are the rest

Attached Files (Click to download or enlarge) (Only available when you are logged in)
Recording.jpg (29.32 KB, 51 downloads)
Settings.jpg (114.08 KB, 51 downloads)
Audiobox 1.jpg (42.23 KB, 51 downloads)
PowerTracks Pro Audio
Joined: Jan 2020
Posts: 3,545
J
Veteran
Offline
Veteran
J
Joined: Jan 2020
Posts: 3,545
Bernier.
please also provide 2 further pics. in win sound devices.
1. playback tab. presonus hilite and click on properties for presonus.
post pic of advanced dialog settings..
2. recording tab. presonus again , hilite again and clik properties.
post pic of advanced dialog settings.
if you see exclusive ticked...run a test with unticked.

outside of ptraks when you play an mp3 or cd or wav does win play it ?
after youve posted above 2 pics i would let pg support comment as to your settings.
also i would run a test with input monitoring deselected in ptraks drivers dialog.
best
om


my songs....mixed for good earbuds...(fyi..my vocs on all songs..)
https://soundcloud.com/alfsongs
(90 songs created useing bb/rb)
(lots of tips of mine in pg tips forum.)
PowerTracks Pro Audio
Joined: Dec 2006
Posts: 587
Bernier Offline OP
Journeyman
OP Offline
Journeyman
Joined: Dec 2006
Posts: 587
Pics below. No, regular audio files do not play.
Tried input monitoring deselected, same issue.
Pics show after I deselected exclusivity.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
Exclusive1.jpg (41.09 KB, 45 downloads)
Exclusive2.jpg (32.13 KB, 45 downloads)
PowerTracks Pro Audio
Joined: Dec 2006
Posts: 587
Bernier Offline OP
Journeyman
OP Offline
Journeyman
Joined: Dec 2006
Posts: 587
Hi Simon - can you please review the rest of my posts?
Thanks!
Bernie

Previous Thread
Next Thread
Go To
Page 1 of 2 1 2

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Season's Greetings!

Wishing everyone a happy, healthy holiday season—thanks for being part of our community!

The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.

Team PG

Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window

In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.

Watch the video.

You can see all the 2026 videos on our forum!

Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe

This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.

Watch the video.

You can see all the 2026 videos on our forum!

Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®

With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!

These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!

This Free Bonus PAK includes:

  • The 2026 RealCombos Booster PAK: -For Pro customers, this includes 27 new RealTracks and 23 new RealStyles. -For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles. -For UltraPAK customers, this includes 12 new RealStyles.
  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
  • Playable RealTracks Set 5
  • RealDrums Stems Set 9: Cool Brushes
  • SynthMaster Sounds Set 1 (with audio demos)
  • Android Band-in-a-Box® App (included)

Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:


  • 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
  • FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
  • MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
  • RealDrums Stems Set 10: Groovin' Sticks
  • SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)

Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!

Video: New User Interface (GUI)

Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!

Watch the video.

You can see all the 2026 videos on our forum!

Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!

We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!

Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.

Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!

Special offers until December 31st, 2025!

All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!

Learn more and listen to demos of XPro Styles PAKs.

Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!

XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!

Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!

We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!

Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!

In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!

Special offers until December 31st, 2025!

All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!

Learn more and listen to demos of the Xtra Styles PAK 21.

Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

Forum Statistics
Forums57
Topics85,438
Posts792,008
Members39,886
Most Online25,754
Jan 24th, 2025
Newest Members
Da_bassman, Doug825, charliereal, Laceymoon77, Don Curt1
39,886 Registered Users
Top Posters(30 Days)
MarioD 191
jpettit 149
DC Ron 128
Noel96 118
DrDan 105
Today's Birthdays
Michael Schnell, Rickplaze
Powered by UBB.threads™ PHP Forum Software 7.7.5