Previous Thread
Index
Next Thread
Print Thread
Go To
Off-Topic
Joined: Jul 2000
Posts: 27,574
Veteran
OP Offline
Veteran
Joined: Jul 2000
Posts: 27,574
The company figured it out.

This isn’t about BIAB but it is for another music software I use, Notion by Presonus. When I highlight something and press the Delete key, either one, nothing happens. The company says it should work and works for them.

I know, sounds crazy, right?

I’m waiting to try another keyboard. But can anyone think of some software that could cause this?

Full disclosure: I do try out utilities often, like clipboard management etc., and they may define hot keys, but to my knowledge I’ve uninstalled all of them.

Puzzle.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Off-Topic
Joined: Jun 2012
Posts: 21,096
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 21,096
Never heard of this issue. Don't know if it may be related to inadvertently having Num-Lock or Scroll-Lock pressed? I guess you've restarted the computer and the issue remains?

Update: I just checked with a utility and the keycode for the Deelete Key didn't change regardless of other Lock functions. I seem to recall that the DEL code can be generated by the <Ctrl>+<BkSpace> combination. Worth a try?

Last edited by VideoTrack; 09/15/21 05:35 AM. Reason: Updates...

BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Off-Topic
Joined: Apr 2010
Posts: 5,139
Veteran
Offline
Veteran
Joined: Apr 2010
Posts: 5,139
Have you tried "Return To Factory Settings"? grin


Regards,

Bob

Off-Topic
Joined: Jul 2000
Posts: 27,574
Veteran
OP Offline
Veteran
Joined: Jul 2000
Posts: 27,574
Thanks guys. I’m trying a utility now by Nirsoft. Trevor, what utility did yuh use?

Bob, that’s good advice for BIAB. This isn’t BIAB. But your suggestion does make an interesting point: does anyone know another program that allows you to wipe your preferences like BIAB does, and fails often enough that this is the solution?


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Off-Topic
Joined: Jun 2012
Posts: 21,096
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 21,096
Originally Posted By: Matt Finley
Thanks guys. I’m trying a utility now by Nirsoft. Trevor, what utility did you use?

I tried one I wrote myself, about 20 years ago. It just shows the keycode when a key (or combination) is pressed. Very basic. ASCII Uppercase A:

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2021-09-16_2-01-40.jpg (3.67 KB, 57 downloads)

BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Off-Topic
Joined: Jul 2000
Posts: 27,574
Veteran
OP Offline
Veteran
Joined: Jul 2000
Posts: 27,574
According to NirSoft KeyboardState View, my Delete keys are both OK.

Delete key: Key code 46, Hex Code 0x2e

Weird.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Off-Topic
Joined: Jun 2012
Posts: 21,096
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 21,096
Yes, I get 46 (hex 2E) also. I can't print it because the Print Screen key overrides it cry


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Off-Topic
Joined: Jul 2000
Posts: 27,574
Veteran
OP Offline
Veteran
Joined: Jul 2000
Posts: 27,574
Thanks again for checking. I've written back to support at Presonus. I think they are stumped but I'm convinced it's their code.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Off-Topic
Joined: Apr 2010
Posts: 5,139
Veteran
Offline
Veteran
Joined: Apr 2010
Posts: 5,139
Have you tried disconnecting the keyboard, re-booting then plugging the keyboard back in?


Regards,

Bob

Off-Topic
Joined: Aug 2012
Posts: 12,922
Veteran
Offline
Veteran
Joined: Aug 2012
Posts: 12,922
Knowing your background, I would assume you have tried a reboot?
Or uninstall the keyboard driver and a reboot...

A couple of days ago, my speakers (through the standard mini plug) no longer worked. I could not find them listed in any of the speaker configuration screens. Just simply gone. The built-in speaker in my monitor had become the default speakers (I've never even tried them - this is a relatively new computer bought so I could finally run the 64-bit version of BIAB and upgrade my Studio One to version 5 - I had been stuck at version 2.6). Pretty sure it was a Windows update that caused it. A reboot brought the speakers back...


Have you tried the On-Screen keyboard to see if it would function?

Last edited by floyd jane; 09/15/21 06:26 AM.
Off-Topic
Joined: Jul 2000
Posts: 27,574
Veteran
OP Offline
Veteran
Joined: Jul 2000
Posts: 27,574
Thanks again. Sure, I tried all the conventional stuff (except trying another keyboard; that's next). My Delete keys always work everywhere else, so I have to conclude it's some obscure coding problem in Presonus Notion, one of my music notation programs, and only on their Windows version not Mac. I just thought I would see here if anyone had heard of such a problem.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Off-Topic
Joined: Jul 2000
Posts: 27,574
Veteran
OP Offline
Veteran
Joined: Jul 2000
Posts: 27,574
The company figured it out. They didn’t expect anyone to do what I was doing. I’ll mark this Resolved.

Thanks, everyone who assisted. Much appreciated.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Off-Topic
Joined: Dec 2013
Posts: 2,732
Veteran
Offline
Veteran
Joined: Dec 2013
Posts: 2,732
So was it just that they did not have functionality built in to utilize the DEL key?




Steve

BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
Off-Topic
Joined: Jul 2000
Posts: 27,574
Veteran
OP Offline
Veteran
Joined: Jul 2000
Posts: 27,574
Originally Posted By: sslechta
So was it just that they did not have functionality built in to utilize the DEL key?
In a way. You can highlight with the left click, and press one of the Delete keys (the one under PrtSc) and it works. The other Delete key (on the keypad) doesn't work. But if you right click to highlight, neither key works. So I had a 75% chance of guessing wrong, and did so. On most other commands, right-clicking is the way to go. Bad design.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Off-Topic
Joined: Jun 2012
Posts: 21,096
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 21,096
Glad that you got it sorted, and most importantly, that you were able to identify the cause.


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!

With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!

These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!

This Free Bonus PAK includes:

  • The 2026 RealCombos Booster PAK: -For Pro customers, this includes 27 new RealTracks and 23 new RealStyles. -For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles. -For UltraPAK customers, this includes 12 new RealStyles.
  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
  • Playable RealTracks Set 5
  • RealDrums Stems Set 9: Cool Brushes
  • SynthMaster Sounds Set 1 (with audio demos)
  • iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
  • 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
  • FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
  • MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
  • RealDrums Stems Set 10: Groovin' Sticks
  • SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)

Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!

XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!

All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!

It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.

What are XPro Styles and Xtra Styles PAKs?

XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!

Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!

The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.

The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.

The Xtra Styles PAKs 1-21 are available for only $29 ea (reg. $49 ea), or get them all in the Xtra Styles PAK Bundle for only $199 (reg. $349)! Listen to demos and order now! For Mac or for Windows.

Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.

Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!

Band-in-a-Box 2026 for Mac Videos

With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.

Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.

Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!

Band-in-a-Box 2026 for Mac is Here!

Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.

Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.

2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.

Holiday Weekend Hours

As we hop into the Easter weekend, here are our holiday hours:

April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours

Wishing you an egg-cellent weekend!

— Team PG

Update to Build 10 of RealBand® 2026 for Windows®!

If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.

Band-in-a-Box® 2025 for Mac® users: Build 904 now available!

If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.

Forum Statistics
Forums57
Topics86,246
Posts802,291
Members40,073
Most Online64,515
Apr 8th, 2026
Newest Members
Elle, bechda, geswho22, Orchestr8, dimtass
40,073 Registered Users
Top Posters(30 Days)
MarioD 131
zedd 111
DC Ron 93
rsdean 90
Noel96 67
Today's Birthdays
Albisa
Powered by UBB.threads™ PHP Forum Software 7.7.5