I just received Band in a Box 2010 Ultra Pack today in the post, but I cant seem to upload it and was wondering if others have had similar problems?

Bascially, when I connect the USB to my PC, my PC makes a noise and the USB appears in MY Computer under H drive. However, when I try and open it, it wont work, I just get a message saying "please insert disk into drive H". I dont have a disk because the version I have is Hard Drive only.

I wasnt sure if it was my PC that was the problem, or if others also have this issue?

When I connect a USB to my computer, it normally brings up a menu straight away, giving me the option to open folders on the USB. With this hard drive and USB, it doesnt.

I have followed all the troubleshoot instructions that came with Band in a Box 2010, but none of them seem to work. It is quite frustrating because, as you all know, it is quite expensive to buy Band in a Box, and I really wanted to get started ASAP.

Can anybody offer any suggestions? And has anyone had similar experiences?

Many thanks