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Joined: May 2020
Posts: 2,766
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Joined: May 2020
Posts: 2,766 |
When I "erase track" the whole BIAB app shuts down.
ie Melody or Soloist track.
(right click on: track / track actions / erase track).
If I wasn't regularly saving this would be a problem as I would lose the file.
Does everyone have this result when they "erase track"?
Is there a better way to remove a track I don't want?
Thanks in advance.
This is not a problem we have experienced before. Can you first check that you're using the latest build version of BIAB downloaded from the Support page, and if that doesn't help, close Band-in-a-Box then right click on the Band-in-a-Box shortcut and choose "Run As Administrator". Further to the shutdown issue, does BiaB provide any error information that you can send to PG Music? Often a program crash will be accompanied by an error log and instructions on how to send to PG Music. This is a very good point - if you're offered a crash log, please email it to support@pgmusic.com so we can take a look.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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