If we are unable to answer the chat request (happens very rarely during the day) or if you try to contact us outside of our hours of operation, then you will see the survey form. After you fill in the form we will respond to your email as soon as we can.

Our hours of operation are:
Mon - Fri 6am - 6pm Pacific Time
Sat 8am - 4pm Pacific Time
Closed Sundays.


Best,
Chantelle