Honestly I'd say the guys an absolute thug. He has an upsales process on steroids that is utterly confusing, super long copy, one upsales offer after another, totally like hitting you on the head with it. I complained about that as I was genuinely bamboozled, but he clearly has zero ethics so instead of accepting it as legitimate customer feedback he cancelled my account to the material I had purchased rather than contemplate his [*****] upsales process. Yuk. Anyway, I think this gives you a sense of the kind of person you are dealing with if you do choose to purchase from him.