IK Multimedia has a sort of strict file structure that has to be in place for it to see what it needs. I think their support forum has a diagram of how it should look. You can use custom folder names etc. but some of it has to be exactly like it wants it or it won't work. I can't be of much more help, sorry. I struggled with this with a new installation recently so I know it is frustrating. wish I could be more helpful.


My wife asked if I had seen the dog bowl. I told her I didn't even know he could.