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Band-in-a-Box for Windows
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Joined: Jan 2007
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Jan 2007
Posts: 16 |
Hello,
I would like to order the upgrade from Audiophile 2021 to Audiophile 2022. This requires the delivery to Europe of a 2TB hard disk containing wav files.
Last year I noticed that, when I received the package, VAT had been added to the declared value by customs. How can I avoid paying VAT twice ? Customs in Italy should be clearly informed that VAT has already been charged by the non-EU seller.
Thanks a lot
Best Regards
Angelo
Bologna, Italy
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Band-in-a-Box for Windows
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Joined: Jan 2015
Posts: 2,666
Veteran
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Veteran
Joined: Jan 2015
Posts: 2,666 |
There should be a customs declaration attached to the package stating that VAT has been paid. I'm not sure how PGM handle this.
Jazz relative beginner, starting at a much older age than was helpful.
AVL:MXE Linux; Windows 11
BIAB2026 Audiophile, a bunch of other software.
Kawai MP6, Ui24R, Focusrite Saffire Pro40 and Scarletts
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 24,742
Veteran
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Veteran
Joined: Dec 2003
Posts: 24,742 |
I would contact PGMusic directly for the correct solution.
I arrived early to a restaurant.
The manager asks, "do you mind waiting a bit?"
I said no.
"Good", he said. "Take these drinks to table 3"
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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Joined: Jan 2007
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Jan 2007
Posts: 16 |
Thanks to everyone for the helpful suggestions. I have written to the italian customs agency. If they cannot guarantee that a second payment of VAT will not be required to proceed with customs clearance, then I will necessarily close, after many years, my experience with Band in a Box. It is a pity since this year BIAB has done an important step forward.
Kind Regards
Dr. Angelo Cappello, PhD
Bologna, Italy
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Band-in-a-Box for Windows
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Joined: Jan 2007
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Jan 2007
Posts: 16 |
When I received the message from PGmusic two days ago with the announcement of BIAB 2022, I didn't want to believe the extra 20% discount. I hadn't read the discussion in which Peter (Gannon) announced his intention to offer an additional discount to customers in Europe who frequently update BIAB in December. Last year I had to pay VAT twice if I wanted to clear the package in Italy. So, reading the message by Peter I immediately thought that this 20% was designed precisely not to harm these customers. I am very grateful to Peter for this initiative. But I'd like things to turn out differently in the future. Now there would be a possibility to avoid paying VAT twice: https://ec.europa.eu/taxation_customs/ioss_itThis year I will upgrade Audiophile (the 2022 version of Band in a Box seems a very important step forward) using the 20% discount but I hope that in the future PGmusic can apply the full price to us Europeans because we are not taxed again in our country. Kind Regards Angelo Bologna, Italy
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Band-in-a-Box for Windows
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Joined: Jan 2011
Posts: 185
Apprentice
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Apprentice
Joined: Jan 2011
Posts: 185 |
To be fair, this is all pretty much a problem with our own governments and not the US companies. Here in the UK and the EU, VAT has become a complete mess. I'm VAT registered and often I don't even bother to claim because it isn't worth the hoops you have to jump through with imports.
The one stop shop is just a system in place so that companies outside of the EU can deal with all EU states in one place (it's also used from inside the EU). Whether they decide to use it or not should be irrelevant. PGmusic still has to pass on the VAT they collect to the appropriate country. It is those countries that are at fault because they have desperately put together an ill thought out system that was broken from the start. Only the huge companies can really afford to deal with the nightmare and costs involved - for small businesses it just isn't always worth it.
I have no idea how PG deal with EU and UK VAT but my guess is they charge it and then pass it on to the appropriate country as they should. From this point it is out of their hands - it's our own countries that aren't keeping proper track and making it so difficult to claim back.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
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- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
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- Instrumental Studies 25 - Soul Jazz Guitar Soloing
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
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2026 Free Bonus PAK & 49-PAK Add-ons
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
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