Just asking other USB Drive buyers, what the average time for the shipping of orders that have the USB Drive is?
I bought 2022 several days ago, but have heard nothing from PG, when I asked online help I was advised the orders have not shipped the physical copies yet, you will get an email with a tracking number once it goes out. Which was sorta what I already knew. When I asked for an approximation of shipping times, I was advised it cannot be given.
So that is why I am asking here so I might get some idea of how long the whole process will take.
If you can trust my memory, I recall that in past years the blank Audiophile drives had never actually been on hand at PG Music at the time they were first offered for sale, so there was a lag time, first for the drives to get there, and then to have the data saved to them. It’s typically been one or two weeks after I ordered my yearly update before they were actually shipped. Once shipped, they usually got here in about 2 days.
My experience has been different than that. I have always received my hard drives within two days of placing the order.
How can you sell a product without having the product in stock?
Regards,
Bob
Same here but this year everything is different. Our postal service is slowing down. Help wanted signs are up for them, as well as every other place. The supply chain is slower than molasses in January if it is moving at all! Remember PGMusic has the data but they must purchase the HDs and USB flash drives.
I'll just keep using BiaB 2021 until my USB flash drive arrives.
I got banned from Weight Watchers for dropping a bag of M&Ms on the floor. It was the best game of Hungry Hippos I've ever seen!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
How can you sell a product without having the product in stock?
Happens all of the time. Its called a back order. Here is an old thread from a past year where the history of the HDs not being ready until after the product was already offered for sale.
BTW, I just noticed on USPS Informed Delivery that they have a DHL delivery in the pipeline for me. Since, DHL doesn't have an actual presence in the U.S. any longer, this has to be an international shipment, so I assume that it is my 2022 Audiophile.
My experience has been different than that. I have always received my hard drives within two days of placing the order.
How can you sell a product without having the product in stock?
Regards,
Bob
Same here but this year everything is different. Our postal service is slowing down. Help wanted signs are up for them, as well as every other place. The supply chain is slower than molasses in January if it is moving at all! Remember PGMusic has the data but they must purchase the HDs and USB flash drives.
I'll just keep using BiaB 2021 until my USB flash drive arrives.
"Same here but this year everything is different. Our postal service is slowing down. Help wanted signs are up for them, as well as every other place."
The Postal Service has nothing to do with it. They haven't even shipped yet to the Postal Service!
"The supply chain is slower than molasses in January if it is moving at all!"
It's December 8th.
"Remember PGMusic has the data but they must purchase the HDs and USB flash drives. "
PG Music should have the hard drives in stock. If you sold 1000 HD's last year, you should have at least that many in stock. It's called Inventory Control.
There's also a chance that they want to get the very latest release installed before shipping and maybe a patch is imminent. That's only a hunch. I have no real knowledge.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
How can you sell a product without having the product in stock?
Happens all of the time. Its called a back order. Here is an old thread from a past year where the history of the HDs not being ready until after the product was already offered for sale.
BTW, I just noticed on USPD Informed Delivery that they have a DHL delivery in the pipeline for me. Since, DHL doesn't have an actual presence in the U.S. any longer, this has to be an international shipment, so I assume that it is my 2022 Audiophile.
I know what a back order is. I did Inventory Control for years.
"HDs not being ready until after the product was already offered for sale."
That is called a deceptive business practice. Tell me, up front, that you have a product on back order, and I can decide if that is acceptable. To sell a product you don't physically have, to a repeat customer, is insulting.
Just be pleased they aren't being shipped FROM the USA. DeJoy's Trumped Postal Service, (as successful as any other Trump business), declared it can't deliver parcels to 20 countries due to a "lack of transport" - whatever that means. I can't even get a CD sent from New Mexico...the artist was told no at the P.O. Australia is on that list.
Being "Downunder" if I order something from Europe or the North American continent I expect to wait a while as the sorting system is slow and, haven't you noticed, it's the clogged Xmas postal period that PG chooses to pre sell during.
Being that these are "get em cheap before the official sale" I'd expect a little lag and, let's be fair, most businesses sell more than they hold in stock.
Cheers rayc "What's so funny about peace, love & understanding?" - N.Lowe
I know what a back order is. I did Inventory Control for years.
"HDs not being ready until after the product was already offered for sale."
That is called a deceptive business practice. Tell me, up front, that you have a product on back order, and I can decide if that is acceptable. To sell a product you don't physically have, to a repeat customer, is insulting.
I have one thing to say in defense of what PG Music is doing, and that is there is no way that they could efficiently have everything ready to go because they don’t have any idea about what an individual customer will order until they actually order. I can perceive at least part of what the problem is because I once screwed myself out of the bonus UNRELEASED Real tracks IN 24 BIT by accidentally omitting the 49 PAK from my initial order and splitting the order over two different days. As an Audiophile customer, I get my entire order on the HD. This year that includes the 49 PAK, the latest Xtra styles pak, and the latest XPRO pak. PG Music takes the time to make to make sure that the 60 unreleased bonus tracks in the 49 PAK are 24 bit on the audiophile drives. But they don’t know in advance that I’ll order the 49 PAK. With MY error 2 years ago, I got 12 bit bonus tracks and could only resolve the issue by shipping my audiophile HD back at my expense. I ultimately decided to put up with 60 12 bit tracks for a year. IMHO, if there were a way to have everything ready to go on ordering day, it would create more expense than it is worth.
I said that I had one thing to say in PG Music’s defense, but perhaps I have a second thing to say which is something that I say quite often. Over the years, what PG Music has given me in overall value, far exceeds what they have extracted from my bank account. I often think about what other software companies charge me every year for their yearly updates or subscriptions and realize just how genuinely dedicated PG Music is to helping musicians. They could charge so much more for their software, and they don’t so that it remains affordable to a greater client base. If they do things a certain way that is different from the average company, its usually to keep their costs from being driven up and passed on to their customers. PG Music has been such a customer oriented company during the time that I have been doing business with them, they would have to come to Mobile and burn my house down before I’d complain about their business practices.
We’ve expanded the Band-in-a-Box® RealTracks library with 202 incredible new RealTracks (in sets 449-467) across Jazz, Blues, Funk, World, Pop, Rock, Country, Americana, and Praise & Worship—featuring your most requested styles!
Jazz, Blues & World (Sets 449–455):
These RealTracks includes “Soul Jazz” with Neil Swainson (bass), Mike Clark (drums), Charles Treadway (organ), Miles Black (piano), and Brent Mason (guitar). Enjoy “Requested ’60s” jazz, classic acoustic blues with Colin Linden, and more of our popular 2-handed piano soloing. Plus, a RealTracks first—Tango with bandoneon, recorded in Argentina!
Rock & Pop (Sets 456–461):
This collection includes Disco, slap bass ‘70s/‘80s pop, modern and ‘80s metal with Andy Wood, and a unique “Songwriter Potpourri” featuring Chinese folk instruments, piano, banjo, and more. You’ll also find a muted electric guitar style (a RealTracks first!) and “Producer Layered Guitar” styles for slick "produced" sound.
Country, Americana & Praise (Sets 462–467):
We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
And, if you are looking for more, the 2025 49-PAK (for $49) includes an additional 20 RealTracks with exciting new sounds and genre-spanning styles. Enjoy RealTracks firsts like Chinese instruments (guzheng & dizi), the bandoneon in an authentic Argentine tango trio, and the classic “tic-tac” baritone guitar for vintage country.
You’ll also get slick ’80s metal guitar from Andy Wood, modern metal with guitarist Nico Santora, bass player Nick Schendzielos, and drummer Aaron Stechauner, more praise & worship, indie-folk, modern/bro country with Brent Mason, and “Songwriter Americana” with Johnny Hiland.
Plus, enjoy user-requested styles like Soul Jazz RealDrums, fast Celtic Strathspey guitar, and Chill Hop piano & drums!
With your version 2025 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Or upgrade to the 2025 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2025 RealCombos Booster PAK:
-For Pro customers, this includes 33 new RealTracks and 65+ new RealStyles.
-For MegaPAK customers, this includes 29 new RealTracks and 45+ new RealStyles.
-For UltraPAK customers, this includes 20 new RealStyles.
Look Ma! More MIDI 13: Country & Americana
Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
MIDI SuperTracks Set 44: Jazz Piano
Artist Performance Set 17: Songs with Vocals 7
Playable RealTracks Set 4
RealDrums Stems Set 7: Jazz with Mike Clark
SynthMaster Sounds and Styles (with audio demos)
128 GM MIDI Patch Audio Demos.
Looking for more great add-ons, then upgrade to the 2025 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyles,
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
Look Ma! More MIDI 14: SynthMaster,
Instrumental Studies Set 23: More '80s Hard Rock Soloing,
MIDI SuperTracks Set 45: More SynthMaster
Artist Performance Set 18: Songs with Vocals 8
RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
Xtra Styles PAK 20 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Mac!
We've just released XPro Styles PAK 9 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
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