Hello: I recently purchased, & having difficulties getting BIAB 2021 (UltraPAK+ upgrade) & RealBand MIDI to work properly/sound decent.
BIAB 12 came with Virtual Sound Canvas, which seemed to sound great, but I haven't been able to get BIAB 2021 to sound anywhere near as good using Coyote WT or Sforzando... I'm sure it's user error.
First - RealBand, I get an error msg. when I try to use Sforzando: "Your copy of PG Music Inc Band-in-a-Box Sounds is not activated...".
So, how do I "activate" my BIAB sounds??
Second - BIAB (32&64-bit), I get errors pretty-much every time I choose a style with the stylepicker. (File|Load Style from Stylepicker)... RealDrums & RealTracks not found. Now, I didn't install on the C: drive, but all seemed to install properly. I didn't see any separate install for RealDrums & RealTracks.
Does this mean I need to purchase more (then the UltraPAK+) to enable any of the styles using RealDrums &/or RealTracks??
Any help would be GREATLY appreciated! Thanks in-advance!!
Music lover veteran, Roland Aerophone AE-30 Newbie
You mention BIAB 2021, is this correct or is it the latest version, BIAB 2022?
Also, did you buy this directly from PG Music? If so, there would have been activation information with your purchase. This may have come in an email. Both Realband and Band In A Box need to be activated after they have been installed.
Out of curiosity, did you install the programs to your computer's hard drive?
Virtual Sound Canvas has not worked with BIAB for many years now. Coyote WT is what PG Music replaced it with. If you go to the link below, Peter Gannon talks about Cakewalk and how to install the freely available VSTi/DXi softsynth, TTS-1. I recommend getting this as it will give you another option for MIDI sounds.
plus 1 for the tts1 - it's roland sounds just like the virtual sound canvas. there is a difference between RB 2021 and RB 2022. 2022 gets activated automatically with BIAB but for 2021 (which is still 32 bit) you have to activate it separately - see noel's advice about codes. did you buy from PG? if you didn't you can register your purchase and i think you get an activation code but i'm not sure.
as for your style picker errors i'm pretty sure you as you didn't install on drive C, BIAB and RB are looking in the wrong place for your realtracks and realdrums
i think this is how to do it but as i'm not at my music pc i can't check
Go to your RealTracks/Drums Preferences Button and set it to Custom folder location - i think you'll be able to browse to the drive you selected.
Click Rebuild & Fix in Picker Windows.
Then Realband Options > Preferences > Song Generation > Paths
I found the whole Roland Cloud, where they send you for SoundCanvas VA so confusing and ambiguous that I just walked away.
Does one need a Roland Cloud membership? For what? Is SoundCanvas included or extra? What are all these other things ... would I need them, want them, get them, or what?
It seems like so many music software companies like to throw random information at us with few explanations. It drives me mad.
Last edited by Gordon Scott; 12/24/2105:13 AM.
Jazz relative beginner, starting at a much older age than was helpful. AVL:MXE Linux; Windows 11 BIAB2026 Audiophile, a bunch of other software. Kawai MP6, Ui24R, Focusrite Saffire Pro40 and Scarletts .
I just wonder where I find this TTS-1 VST in Cakewalk. Having installed cakewalk, I find the vstplugins folder empty. In the Cakewalk Core folder I see several dll files. Is TTS-1 VST/DXI one of those in the screenshot?
Thanks for your advice. Nothing is shown in VST dialogue that resembles TTS-1. I am at a loss.
Cheers Stefan
DAW: Studio One 6.2 Pro Interfaces: StudioLive AR12c, Scarlett 8i6 Windows 11 Professional AMD Ryzen 9 4900H, 16GB, 3,30 GHz
I just wonder where I find this TTS-1 VST in Cakewalk. Having installed cakewalk, I find the vstplugins folder empty. In the Cakewalk Core folder I see several dll files. Is TTS-1 VST/DXI one of those in the screenshot?
Thanks for your advice. Nothing is shown in VST dialogue that resembles TTS-1. I am at a loss.
Cheers Stefan
Here is what is in mine (no TTS-1 either):
Last edited by MikeK; 12/24/2106:21 AM.
Cheers, Mike
My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
I found the whole Roland Cloud, where they send you for SoundCanvas VA so confusing and ambiguous that I just walked away.
Does one need a Roland Cloud membership? For what? Is SoundCanvas included or extra? What are all these other things ... would I need them, want them, get them, or what?
It seems like so many music software companies like to throw random information at us with few explanations. It drives me mad.
You can purchase a lifetime licence for £59 no need to add any extra cloud subscription.
I found the whole Roland Cloud, where they send you for SoundCanvas VA so confusing and ambiguous that I just walked away.
Does one need a Roland Cloud membership? For what? Is SoundCanvas included or extra? What are all these other things ... would I need them, want them, get them, or what?
It seems like so many music software companies like to throw random information at us with few explanations. It drives me mad.
I did the same, @Gordon Scott - I'm a music hobbyist, & really not interested in paying for subscriptions. I too, find the whole process vague & quite maddening! This wasn't so dad-blasted complex, 10 years ago.
I'm a video professional, & the same thing has happened with video editing platforms (Avid/Adobe) switching to a subscription model - I find that those subscriptions are "The gift that keeps on giving"!
Music lover veteran, Roland Aerophone AE-30 Newbie
Thank you for this information. The softsynth looks like it's well worth the money. I remember looking at a hardware version of this a few years ago and tossing up whether to get it. I had no idea that Roland had captured it in VSTi/DXi format.
It's an installation from 2012 so that might not be today's path. What I suggest is to use Microsoft's search function to locate any "TTS-1" (without inverted commas) on your system.
Because the TTS-1 synth is a DXi (and not a VSTi), it should show up automatically in BIAB in the MIDI driver VSTi/DXi choices after BIAB is restarted. Just double-check that BIAB is set to scan the registry for DXi software. (See image below.)
I downloaded the TTS1 recently from Bandlab. It comes with Bandlab Cakewalk as a free download. There is a download button on the main page https://www.bandlab.com/products/cakewalk That will install the bandlab assistant. One has to register an account in Bandlab. From the bandlab assistant one need to login and from there one can download Cakewalk which includes the TTS1. On my W11 PC it landed on C:/program/Cakewalk/SharedDXi/TTS-1/TTS1-dll
Then I had to select TTS1 in BIAB from the MIDI audio driver setup in the Syntheziser/soundcard option menue (TTS1 appers in the list of options)
I can't remember if I let TTS1 stay in the Cakewalk folder or if I also copied into some BIAB folder.
BIAB 2026, Studio Pro 8, Song Master Pro, Win11 Home. i7-9700K CPU, 32GB, ESI MAYA44eX, ZOOM UAC-2, Guitar Pro 8, Transcribe, (EZKeys2, EZD3, SD3, EZBass, EZMix3) Amateur: fiddle, guitar, vocal, beginner on bass.
Thanks for getting back, @Noel96! Yep - I purchased BIAB 2022 (NOT 2021, per my Subject) via the PGMusic website, I've activated BIAB, but don't see a way of independently activating RealBand... I assumed that it activated with BIAB.
I installed to a hard drive on my PC, but not C:, an SSD, for fast booting (but kind-of small). I haven't figured-out how to add images to these posts from a local source (Enter an Image button asks for an URL), but I'll assure that BIAB & RB both have the proper locations entered, for both RealTracks & RealDrums.
I again also did perform another database rebuild, but am still getting an annoying yellow box in the lower right saying saying that the specified RealTracks (& sometimes RealDrums) are not found. There's a pile of folders in both the RealTracks (215 folders) & Drums (134 folders) subfolders, which are under the proper bb folder - same drive. These subfolders break-out into a bunch of .BT1, .WAV & .WMA files in bb|Drums folder - .BT1 & .WMA files in bb|RealTracks folder.
FWIW: I'm newly-retired, so I thought I'd re-acquaint myself with playing music again, after many years without... That's when I discovered that BIAB 12 wasn't going to work-out for my current computer situation... which worked great, back then... I'm getting old, it all seems way too complex now!!
Growing pains, I guess.
Music lover veteran, Roland Aerophone AE-30 Newbie
Cakewalk by Bandlab has had a web based installer stored on Google Drive +++ HERE +++. The web based installer bypasses the requirement use Bandlab Assistant. After the initial download and installation, Cakewalk by Bandlab can be updated from within the program.
Background: Bandlab Assistant allowed Cakewalk to be quickly integrated into the Bandlab Technologies umbrella. Bandlab Technologies manages the Bandlab Assistant from Singapore while Cakewalk by Bandlab is based in Boston, MA, USA. Time zone restraints made it difficult to quickly resolve issues. The web based installer is maintained by Cakewalk.
The issues surrounding a high quality virtual sound canvas integrated with BIAB (as it should be) goes back 20+ years and is extremely frustrating. It is inconceivable to think that PG Music do not realize that a solid sound canvas is essential for an app such as this. We have TTS -1 actively supported by Dr Gannon but it must be scrounged from the Bandlab/Cakewalk platform and installed when unnecessary. Forte seemed to die a 32bit death? Sforzando (another web freebie) was added as a feature!! Some styles still require an Amplitube freebie??!! To crown it all PG Music advertise a Download Manager as a highlighted upgrade for 2022 - many software apps by default added that capability to the run of the mill setup process years ago? ... and we still don't get a solid sound canvas for BIAB/RealBand!
i think you are being a little harsh on PG Music as you'll find that synthfont64 is supplied with BIAB - give it a try - as a GM synth its already set up if you select the vst..........i'm not at my music pc to give you the exact file location but if you search for synthfont64.* your pc might find it in the BB directory
Hi Jon, since you're newly retired and been away from music for some time, I'll try to catch you up.
The Sound Canvas VSC is over 30 years old and Roland stopped supporting it years ago which is why there is no 64 bit version. PG has absolutely nolthing to do with it, it's unfair to complain to them about it. Same for the new Roland VST on the Roland Cloud site. Completely owned by Roland, how it's paid for and used is all up to them, not PG.
There are tons of good VST's available but the problem is none of them are free. They're owned by somebody and if PG were to include them they would have to pay some kind of royalty which means they would have to charge you. They're doing the best they can by linking to the old TTS-1 which is still free and is also about 30 years old and then they were able to include Sforzando which is a different kind of midi synth. It uses soundfonts and some are free and some you pay for. There is a user here who posted a soundfont that works ok, if you're interested someone will link it for you.
Here's the thing though about midi. We don't know what you expect or how picky you are. Some people here are fine with the TTS-1 and that's great. For me as a gigging musician for 50 years, it sounds pretty fake and weak to me which is not surprising since it's also very old technology. It will get you by for a quick test to hear if a midi style is what you want but nowhere near good enough for any kind of serious production even to just play for friends. A $150 Casio keyboard you can pick up at Best Buy for a grandchild sounds better than that. Of course that's my opinion, YMMV.
If you really want and need high quality synth sounds then people pay big money for big name instrument VST's. Kontakt, Steinberg, Garritan are just a few. You can start at $300-$500 but it can easily go to thousands. That's what you're looking at if you really want true high quality midi sounds.
Since PG starting producing the Real Tracks/Drums few users even care about midi any more but some do which is why Biab supports it. The poor sound quality of freebie GM softsynths is the reason the RT's were invented in the first place for the large majority of users. The total number of RT's is in the thousands now in every style of music you can think of. Since you've not used Biab for years maybe you're not familiar with the RT's? If so, you may find you don't care about midi any more.
What you may not realize yet is with Biab 2022 PG has created playable Real Tracks That's probably the single best thing they've done since the RT's were invented 12 years ago. The big complaint against the RT's is you cannot make them play a specific riff or bass line or guitar lick to fit a certain song you're trying to put together because they're audio files, not midi. You can now alter what an RT plays by using either the Piano Roll window or Editible Notation. PG just posted new vids showing how it works. Not all RT's can do this yet but they've started with 50 and more will be created going forward.
Catching up with digital audio music production after being away for years can be a challenge but now that you're retired what better time to learn something new? Yes, Biab is way more complex now but so is getting players together, rehearshing them then paying for studio time. Go for it and have some fun!
You mentioned you can't post pictures. You have to use the full Reply window you get by clicking on Reply, not by simply typing in the box at the end of the thread. In that Reply window is File Manager. Click on that and you can Browse to wherever you stored a screenshot. You can do multiple pics at once, when you're done hit Attach. If you hold down the Windows Key and then hit PrintScreen it automatically puts it into a Screenshot folder under Pictures in your Windows Directory. The only gotcha in using the File Manager is the pics don't show up in the Preview, you can only see them after you Submit it.
You've got it all backwards Roy. I know it sort of "looks" like PG is supporting or is affiliated with all these DXi's and VST's but they have nothing to do with them. For the TTS-1 all Peter is doing is letting everybody know a half decent GM plugin is available at Bandlab. That's it. As for Forte that's another one that came and went and nobody has heard anything about it in at least 10 years. I do know when it first came out all the guy did was find free samples on the web and put them into this simple DXi program he created. And it was only 32 bit. It can be a real challenge to remake a plugin to 64 bit. If there's no money in it, why would someone bother? He sold quite a few of them to us users for $39.95 I think and then as the years went by, no updates, no communication, no nothing. For all I know he died in a car crash.
The Sforzando is basically the same thing just in sfz format. You can find free soundfonts on the web and load them in. That's all Forte did at the time. People think there's some huge market for GM soundsets. 95% of music producers including guys like us sitting at home messing around could care less about GM or General Midi. All it's really used for is for people who send midi files to each other. If one guy used a Roland synth and the other guy uses Yamaha, they're not compatible so GM was created. works fine as far as it goes but GM is very limited. It only has 128 sound patches and maybe a dozen of those are sound effects like hand claps, helicopter, door slam, dog barking, etc. It's for gaming and really simple midi files. A full blown synth like one of my hardware keyboards or something like Kontakt has literally thousands of patches. Want an overdriven guitar, they'll have 20, 30 or even more to choose from. GM gives you a grand total of 1 as in ONE. Same for an acoustic piano, a Rhodes, basses, whatever. I think GM gives you 3 basses, an acoustic, a finger pick and a fretless. That's it.
I'm not knocking anyone, many Biab users only have basic requirements for midi. As long as it sounds decent they don't care about having a choice between three Yamaha models of piano, 3 sizes of Steinway, a couple of Baldwins both full grand and uprights and other makes, 100 different types of guitars including 6 string, 12 string, Dobro's hardbody, semi hollow, from all the manufacturers like Gibson, Gretch, Martin, Fender whatever. These are not just names for show, they actually recorded all those instruments and converted them for use in their proprietary software.
That level of choice is not for everybody and that's fine. If you're one of those then use the TTS-1 or Sforzando, either one could be all you need.
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Mac® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PDT today!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Mac®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
Upgrade your Band-in-a-Box for Mac® to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 Mac upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!
Order before 11:59pm PDT today (May 15, 2026) to save up to 50% off your Band-in-a-Box® 2026 for Mac® upgrade and receive a FREE Bonus PAK loaded with great new Add-ons to use with this new version!
Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!
Upgrade to Band-in-a-Box® 2026 for Mac® today for as little as $49! Check out the Band-in-a-Box® packages page for all available purchase options.
Learn more about the Free Bonus PAK and 49-PAK here.
If you have any questions about which package is the best option for you, just let us know. We're here to help!
202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.
The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!
2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.