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My laptop regularly receives Microsoft Windows 10 updates. Most of the time it's reboot and done. Sometimes there is a hangup during the reboot so I have to reboot multiple times as the computer works through all the updates.
This time was different. Laptop reboots, the fan starts roaring, display go blank and it stays that way. Multiple reboots don't make a difference.
Boot, boot, boot until I can get laptop to boot up into diagnostics and recovery mode. Fresh Windows install while saving files and settings.
A lot of stuff is gone but a lot of stuff remains on the hard drive. Band-in-a-Box remained but required a fresh activation.
I'm pretty sure I know what I'll be doing for the next few days.
Side note, the Winston-Salem, NC area is supposed to get clobbered with a snow, sleet, freezing rain combination Saturday night and all day Sunday. The Weather Channel cable network has a weatherman named Jim Cantore that is well known for his live shots during extreme weather events like blizzards, floods, tornadoes and so on. Guess who was spotted deplaning at the local airport; yep Jim Cantore. I guess that makes it official it's gonna' be a bad one!
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eddie1261
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eddie1261
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Can you get to safe mode? If you can you can roll back that last update.
That being said, how old is the laptop? When I have problems like you are having I opt to consider it a perfect opportunity to buy a new toy.
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I've followed Cantore on the Weather Channel for over 2 decades. He's definitely a character. If he's there it's not looking good for the weather.
 Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
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Jim, the last Win 10 update froze my machine also, couldn't do a thing. I shut down for about 10 minutes, powered up again, but still had problems. Shut down again. About an hour later powered up and all was OK. I have no idea what happened or how it got corrected. This was the first time in a very long time that I had problems with an update. I hope this isn't a trend to get us to go to Win 11. I am not in a position to purchase 3 new computers.
Checkout person "Did you find everything OK"?
Me "Why do you ask? Are you guys hiding stuff"?
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Guessing per Mario's comment the Windows 10 update may have briefly been bugged across the board. I've got all 3 machines in my house on Win 11 now and none of the updates have caused issues. The OS overall is not much different to Win 10 IMHO.
Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
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I've been fighting the "we were unable to complete the updates" malarkey for coming on a year now, with periodic blue-screens and failed repairs to boot. So far all of the failed repairs have actually gotten Windows up and running again, but it's very discouraging indeed.
Often it won't shut down.
I've recently taken to using the "restart" option with no updates, then hitting the power button when the BIOS screen appears.
It won't even reinstall and, at least with the existing copy and other drives present, it won't even install onto a blank disc ... either it says it can't create partitions, or if I use its partition manager and tell it where to install, it says it can't find a free partition.
Before I started the restart trick it was often wasting an hour of my life every time I booted it!
Dare I try an update to Win 11?
While Win 10 is so temperamental?
Not at present.
Jazz relative beginner, starting at a much older age than was helpful.
AVL:MXE Linux; Windows 11
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Kawai MP6, Ui24R, Focusrite Saffire Pro40 and Scarletts
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eddie1261
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eddie1261
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So your computer has a malar key on it?
If the issue was when you booted, why turn it off? Turn off automatic updates and leave it on. Mine run 24/7. Even more. They run 29/11! I just cut the network connection when I am done using it every day so nothing can get in.
Last edited by eddie1261; 01/13/22 12:45 PM.
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Eddie, I wasn't able to get the laptop to go into safe mode. The laptop's version of Dell diagnostics offers multiple choices to repair Windows but going into safe mode is not one of them. Windows ignored F5 and F8 during reboot.
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Jim,
My neighbour had similar Dell issue that you described. If I remember correctly , it was called "boot loop". Honestly, I forgot how we solved it.
Maybe I am wrong, but I vaguely remember Dell recovery USB flash was involved.
Can you get to "restore point" from diagnostics?
P.S. If you have some data that...you do not want to lose, which you feel you might, maybe a good idea to pull drive out and clone it.
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Misha, thanks for your idea. I was able to get into diagnostics and receive a fresh Windows install without losing all my files.
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Update on the Weather Channels Jim Cantore. He is heading to Asheville, NC. Asheville is surrounded by mountains and is supposed to get hit with a lot of snow. Don't mean to be mean but I'm glad he's heading there instead of here.
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eddie1261
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According to a post today he is on the coast dealing with the arrival of a hurricane. https://celebhook.com/meteorologist-where-is-jim-cantore-today-is-he-in-nc-everything-to-know/#weather-channel-where-is-jim-cantore-today-is-he-in-nc-locationOhio looks better all the time. No real tornado threats, no hurricanes, no wildfire, a small, almost imperceptible earthquake every 40 years or so... This is one of the last places in the country that doesn't have a recurring weather threat. Can't live on a coast. Tornado alley in the Midwest, earthquakes AND fires in California, not to mention general stupidity, scorching temps in the Southwest... Great Lakes area is pretty much free of all of that. You are getting a hurricane from one direction and a snow storm from the other.
Last edited by eddie1261; 01/14/22 05:41 AM.
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Depending on how much it is worth to you, you can subscribe to a year of Microsoft support. I did that and my blank screen was escalated right up the food chain, until they fixed it. No problems for a long time, but I think I used them twice. To me it was worthwhile.
Windows 10 Home 20H2 Build 19042.487
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I have Win10 download the updates but warn me before they get installed. There is a little red dot in the tray.
So before I shut down, I do a complete disk image on external media. That way, if something goes wrong, a rescue can restore the condition to its previous state.
Of course, that means it'll want to update again.
But I have the habit of doing this any time I install an app or do anything major on the computer.
As far as Win11 is concerned, I'll wait until a few bug fixes happen before I consider upgrading.
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"Guess who was spotted deplaning at the local airport; yep Jim Cantore."
Uh-oh! Nice guy but last person you want to see anywhere near where you live. God watch over and protect you. Take care.
Josie
Last edited by Sundance; 01/15/22 09:42 AM.
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Jim Cantore ended up seeing about 3 inches (7.62 cm) of snow. My area received about the same amount of snow but also a few inches (5 cm) of sleet. Boone, North Carolina is a few miles from here and received about 13 inches (33 cm) of snow.
I was in and out several times today with my daughter's dog. The dog has gone home so I have no plans to go outside tomorrow. I'll wait until later in the week when the temperature is supposed to be a little warmer.
The laptop is functional once again but I continue to find odds and ends that I have to reinstall. Interesting enough I found a text file that lists every program removed during the Windows repair cycle.
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eddie1261
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I think Jim Cantore may be back. Another blast supposedly going to land this week and into the weekend. Man how I hate winter.
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I think Jim Cantore may be back. Another blast supposedly going to land this week and into the weekend. Man how I hate winter. Just over a month left, quit whining.......
Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
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eddie1261
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I wanna go to Miaaaaaaaami!!!
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I wanna go to Miaaaaaaaami!!! Mount the trailer and leave man, nothing's stopping you. I'll watch your house.
Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
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Ask sales and support questions about Band-in-a-Box using natural language.
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