Mario.
I like your suggestions ,as always.. particularly this…
‘The intro data could read something like please list your computer cpu, ram, external peripherals (Hard drives, sound cards etc) etc as this would help us solve your issues. ‘
WITH the addition of the following…
1.your Biab settings pics.
2.your Realband settings pics.
3.your Windows settings pics for both recording and playback…and finally
4.Pics of your sound device settings/user control panel settings.

Here's my argument WHY…
If we dont know the persons various current settings the person providing help including pg support is “flying blind”...and the provider of help is , i would argue, guessing.

What i often ponder , and ive seen this on various forums includeing pg...is…a person requests help ,...
then on being asked for full settings/pics by folks trying to help… then the originator of the help request is often not heard from again. So why ask for help ?
Its a situation ive seen many times. Very strange.

Happiness.
om

Last edited by justanoldmuso; 03/19/22 09:17 AM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..)
https://soundcloud.com/alfsongs
(90 songs created useing bb/rb)
(lots of tips of mine in pg tips forum.)