"then on being asked for full settings/pics by folks trying to help… then the originator of the help request is often not heard from again. So why ask for help ?"

That request may be beyond their means of knowing how to do on the forum.. or make them uncomfortable .. or they decide it isn't worth it (sadly)
we're all just trying to help, but sometimes people decide they don't want/need it that bad to go thru the effort

Also, I have a friend in Chicago that instead of asking for help here went to the manufacturer support .. it worked out in the long run, so lots of reasons people may pursue different routes

I do not work here, but the benefits are still awesome
Make your sound your own!