For decades, I've been using an Ultimate Support A-Frame keyboard stand. When I bought it, Ultimate Support gave me a lifetime guarantee. Some time later, a clamp broke (see picture) and they were happy to replace it. Years later, another broke and they said, "We don't make that anymore."
I told them, "What about your lifetime guarantee?" They responded, "You can't expect us to keep making a part we don't use anymore." I said, "Then why did you give me a lifetime guarantee."
It went nowhere, so I bought a used stand on e-bay just for the clamps. I'm down to the last 3 now. I've had a search up on e-bay and reverb but none have appeared.
Windows 10 (64bit) M-Audio Fast Track Pro, Band in a Box 2025, Cubase 14, Cakewalk and far too many VST plugins that I probably don't need or will ever use
I tried Keyboard Stand and got lots of hits, but no a-frames.
I tried a-frame and got a lot of guitar stands, but no keyboard stands.
I don't use it for a keyboard anymore, I leave the keyboard home and use guitar now. It's a better show for the audience, but I put my computers, percussion controller and wind controller on it.
LOL.... yeah, the "right thing" to do would be to send you a new stand that they are currently making that is equal to, or better than the one you have that's broken.
But the same thing happened to me with my cell phone cover.... I bought an Otter Case. Expensive, but it was well built and had a lifetime warrantee. It broke multiple times and it was always replaced in a quick and expedient manner with a brand new one..... until one day..... We no longer support that case. You are SOL and we don't have a replacement for that phone in stock.
You can find my music at: www.herbhartley.com Add nothing that adds nothing to the music. You can make excuses or you can make progress but not both.
The magic you are looking for is in the work you are avoiding.
I had the same thing happen to me a few years ago. The same clamp broke and I could not find a replacement so I had to trash the stand. I didn't find this site at that time.
It takes courage for a man to admit his wife was wrong.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
Do an internet search for maker space or maker lab near you. They may be associated with a library, technical high school, community college, higher education or a private space. They might be able to create brackets for you using a 3D printer.
Alternately, ask a machine, blacksmith or welding shop to make some.
Some machine and welding shops have a cabinet enclosed laser that makes a 3D scan of a spare you provide. That 3D scan makes it easy for many different kinds of computer controlled machine to recreate the part.
Is the picture below representative of what you're looking for? If so I think my suggestions above will work. If you can find a technical school that teaches machine shop, you can likely get one made from aluminum billet that will last a long time. Generally you only pay for the billet.
I had the same thing happen to me a few years ago. The same clamp broke and I could not find a replacement so I had to trash the stand. I didn't find this site at that time.
I haven't tried them. Thanks. I'll go over right now.
The problem is a flat aluminum piece needs to attach to the flat side of the clamp to support the synth or computer.
The ones at Full Compass look right, if the inside diameter is the same.
I called them, was on hold, and then was asked to leave a phone number. They didn't call back.
I also send an e-mail, and they haven't answered.
They might be 'in the weeds' right now. I'll try again on Monday.
Meanwhile, I tried to fix one with PVC cement. I can always use that one for the wind controller, as it is very light.
If the clamps at Full Compass work out, I'll get a dozen of them.
I have two left from a spare stand I bought years ago, so I have a little time. I just don't like being without spares. What if I have 3 break?
I don't break one every year, but after the last one broke, it broke in two places and seemed very brittle.
On the upside Misha has a couple he is willing to part with (Thanks), so I'll have a couple of spares soon.
The challenges of keeping old gear working.
When the WX5 wind controller went out of production, I bought a couple of spare controllers, and multiples of the parts that usually wear out. Unlike the A-Frame stand, I had advance warning on that one.
...In regard to the A-Frame Warranty, When the company was purchased in 2005, the liability from the previous owner was not taken....
Since the new company didn't make the promise, I suppose they don't have to keep it.
I don't mind paying a reasonable price for them, I just want to keep my gear running.
Interesting comparison, my 1925 King Alto Sax can still be repaired by any decent woodwind/brass technician.
The modern age is the disposable age. Perhaps that needs to change, overconsumption and disposal of manufactured products is a major source of pollution.
I asked what the diameter was a week ago, to make sure it's the same part. They said they didn't have any in stock, but would contact the manufacturer and let me know.
The piece you need is the sort of thing that a 3d printer could make easily. Many people have 3d printers these days. There are even places online where people will make items for a fee. But first I'd start by asking your audiences if anybody has a 3d printer. Chances are that somebody you know has one and would be delighted to make the part you need.
Here's a google link to some people in florida who make 3d printed parts:
If you have a dial caliper or micrometer that will enable you to make precise measurements of the part so you can send them a drawing of what you want, I think that should be enough information for them to duplicate the part. If you have experience in 3d modelling and can send them a model of the part, all the better.
For decades, I've been using an Ultimate Support A-Frame keyboard stand. When I bought it, Ultimate Support gave me a lifetime guarantee. Some time later, a clamp broke (see picture) and they were happy to replace it. Years later, another broke and they said, "We don't make that anymore."
I told them, "What about your lifetime guarantee?" They responded, "You can't expect us to keep making a part we don't use anymore." I said, "Then why did you give me a lifetime guarantee."
It went nowhere
Notes, The Consumer Protection Agency gives consumers a last recourse when businesses refuse to honor their guarantees. I don't know what power they have over businesses, but when The CPA contacts a business, they tend to comply.
Here's a link to a lookup table that will help you find the appropriate state agency. I don't know whether you need the state where the consumer lives, or the state where the company is located... but this link will help you find either.
My guess is that after the CPA gets in touch with them in response to your complaint, they'll send you a whole new A-frame to get the issue resolved. Or not. It costs you nothing to file a grievance.
Effectively they told you "You can't expect us to honor our guarantee"... and yes, you CAN and SHOULD expect that.
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Band-in-a-Box® 2026 for Windows is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 60 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Windows and save up to 50% on most upgrade packages during our special offer—available until December 31, 2025. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Windows packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49. Browse the full contents of each package and listen to demos here.
XPro and Xtra Styles PAKs Special Extended Until August 31st!
XPro & Xtra Styles PAKs Special Extended Until August 31st!
The XPro Styles PAKs and Xtra Styles PAKs special offers are now available until August 31st at 11:59pm PDT!
Ready to take your Band-in-a-Box® 2025 experience to the next level? Now’s the perfect time! Expand your style library with XPro and Xtra Styles PAKs—packed with a wide variety of genres to inspire your next musical creation.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-9 includes 900 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). With over 3,500 styles (and 35 MIDI styles) included in Xtra Styles PAKs 1-20, the possibilities are endless!
Get the XPro Styles PAKs 1 - 9 for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Windows or for Mac.
Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Get Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 19 PAKs for $199 (reg $399)! Listen to demos and order now! For Windows or for Mac.
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Don’t miss this chance to supercharge your Band-in-a-Box setup—at a great price!
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