What versions of Band-in-a-Box are you using, George L? 2020, 2021, 2022, etc? As well as the build too, which you can find under Help | About Band-in-a-Box as a 3 digit number in brackets next to the version year. And can you walk us through the exact steps you're taking when adding in RealTracks and making those changes? Such as any menus or buttons clicked? Or better yet, if possible, a small video of the process? We can certainly speculate what may be happening, but without more details on what exact steps you're taking it will be difficult to isolate exactly what may be going on here.

Cheers,
Ember