Previous Thread
Index
Next Thread
Print Thread
Go To
Band-in-a-Box for Windows
Joined: May 2018
Posts: 22
P
Enthusiast
OP Offline
Enthusiast
P
Joined: May 2018
Posts: 22
Can anybody tell me how to resolve this?

All the soloist tracks have gone into a folder called 'soloist' rather than spread into the various folders in which they belong, e.g. guitar, piano etc.

See this screen shot of the issue .....

[img]https://www.screencast.com/t/kxmKZfi5JX[/img]

Last edited by PatrickTR; 05/24/22 01:49 AM.
Band-in-a-Box for Windows
Joined: Dec 2002
Posts: 12,897
Veteran
Offline
Veteran
Joined: Dec 2002
Posts: 12,897
Ya, looks like a problem. I ran the same report and here is what it should say. I have to run off to the day job, but I am sure there is a fix someone will recognize. Good luck.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
Capture.JPG (69.62 KB, 133 downloads)

BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.

Band-in-a-Box for Windows
Joined: Oct 2020
Posts: 836
PG Music Staff
Offline
PG Music Staff
Joined: Oct 2020
Posts: 836
What size PAK do you have, Patrick? This error can sometimes happen if you have the Pro or MegaPAK because they don't include all of the RealTracks. This can also happen with the larger PAKs if the RealTracks are not installed properly. Re-installing them usually helps.


Best,
Chantelle
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 21,073
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 21,073
Not sure if this will help, but try this:

Help > Utilities > Run Cleanup Routine...


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 27,508
Veteran
Online Happy
Veteran
Joined: Jul 2000
Posts: 27,508
The Cleanup routine mentioned by AudioTrack helps those with BIAB 2018 and earlier to reorganize the folders and file locations. Since you registered in 2018 it’s possible you have a version this will help. Since it can do no harm if everything is already in the right place, you should run it.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Band-in-a-Box for Windows
Joined: May 2002
Posts: 7,729
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,729
Quote:
Can anybody tell me how to resolve this?

All the soloist tracks have gone into a folder called 'soloist' rather than spread into the various folders in which they belong, e.g. guitar, piano etc.

See this screen shot of the issue .....


I think you have a download copy of the Band-in-a-Box 2022 UltraPAK, is this correct? Have you downloaded all of the RealTracks? In the RealTracks Picker dialog, if you sort by set number, can you see that there is a certain range of RT sets that you are missing?


Andrew
PG Music Inc.
Band-in-a-Box for Windows
Joined: Jun 2017
Posts: 2,992
PG Music Staff
Offline
PG Music Staff
Joined: Jun 2017
Posts: 2,992
Originally Posted By: PatrickTR
Can anybody tell me how to resolve this?

All the soloist tracks have gone into a folder called 'soloist' rather than spread into the various folders in which they belong, e.g. guitar, piano etc.

See this screen shot of the issue .....

[img]https://www.screencast.com/t/kxmKZfi5JX[/img]

If you go to Help | What Add-Ons Do I Have, under NOT FOUND there is a RealTracks sections in specific where you can see what's not installed for the instruments. If you have an UltraPAK or higher, you can use this dialogue to see exactly what's missing for the RealTracks, and then you can go and download just the items you need. If most of them are missing, you may want to re-run the Download and Install Manager (for an UltraPAK or higher, make sure the upgrade option is unchecked so you can get all your content that you're entitled to).

Attached Files (Click to download or enlarge) (Only available when you are logged in)
upgrade-manager.png (20.29 KB, 80 downloads)

Cheers,
Ember
Band-in-a-Box for Windows
Joined: May 2018
Posts: 22
P
Enthusiast
OP Offline
Enthusiast
P
Joined: May 2018
Posts: 22
Thanks Andrew - yes Ultra Pak .... maybe this is part of answer. I am trying to install this onto my surface pro so that I can play with this stuff when I'm on the move so this is the first installation BAIB on this machine .... could that be it given this url is for an upgrade?

I have re-downloaded and installed from scratch which has rolled back the latest release but has still left me with the same errors.

Here's my installation parameters.... https://www.screencast.com/t/bJ9crc0JpX

.. and here is the message when I try to fix the missing files ... https://www.screencast.com/t/WO4BY8JimcpJ

Regards.
Patrick

Band-in-a-Box for Windows
Joined: May 2018
Posts: 22
P
Enthusiast
OP Offline
Enthusiast
P
Joined: May 2018
Posts: 22
Hi Ember - thanks.

I have just replied to Andrew and put a few screen shots associated with a complete re-install and download. It didn't help .... here is a screen shot of the missing add ons even though the BIAB Download Manager reported a successful install. ... https://www.screencast.com/t/6DyxvUs2f1y

Here are the realtracks files as they appear on my machine ... https://www.screencast.com/t/GV7GJjnOA

Band-in-a-Box for Windows
Joined: May 2018
Posts: 1,835
Expert
Offline
Expert
Joined: May 2018
Posts: 1,835
Uncheck "upgrade from previous" and retry


Biab Audiophile 2026
Band-in-a-Box for Windows
Joined: May 2018
Posts: 22
P
Enthusiast
OP Offline
Enthusiast
P
Joined: May 2018
Posts: 22
Haha .... that was it ... thanks. Phew this is a big program.

Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!

If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.

Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!

Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.

PowerTracks Pro 2026 for Windows is Here!

PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.

The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.

The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.

Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!

Get started today—first-time packages start at just $49.

Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!

Order now!

Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!

Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!

We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!

Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.

Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.

There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!

Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.

If you need any help deciding which package is the best option for you, just let us know. We are here to help!

Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!

Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!

We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

There are over 100 new features in Band-in-a-Box® 2026 for Windows®.

When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.

Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.

Happy New Year!

Thank you for being part of the Band-in-a-Box® community.

Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!

Season's Greetings!

Wishing everyone a happy, healthy holiday season—thanks for being part of our community!

The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.

Team PG

Forum Statistics
Forums57
Topics86,074
Posts799,772
Members40,027
Most Online44,367
Mar 4th, 2026
Newest Members
sam31985, jyotish karan, bububz, Ramon C., WernerF
40,027 Registered Users
Top Posters(30 Days)
MarioD 142
DC Ron 102
rsdean 98
WaoBand 76
DrDan 69
Today's Birthdays
Epigorrilla, sparrow
Powered by UBB.threads™ PHP Forum Software 7.7.5