Originally Posted By: PatrickTR
Can anybody tell me how to resolve this?

All the soloist tracks have gone into a folder called 'soloist' rather than spread into the various folders in which they belong, e.g. guitar, piano etc.

See this screen shot of the issue .....

[img]https://www.screencast.com/t/kxmKZfi5JX[/img]

If you go to Help | What Add-Ons Do I Have, under NOT FOUND there is a RealTracks sections in specific where you can see what's not installed for the instruments. If you have an UltraPAK or higher, you can use this dialogue to see exactly what's missing for the RealTracks, and then you can go and download just the items you need. If most of them are missing, you may want to re-run the Download and Install Manager (for an UltraPAK or higher, make sure the upgrade option is unchecked so you can get all your content that you're entitled to).

Attached Files (Click to download or enlarge) (Only available when you are logged in)
upgrade-manager.png (20.29 KB, 80 downloads)

Cheers,
Ember