Does the RealDrum change if you select a different Style that uses a different drum?

Since going to Options | Return to Factory Settings did not resolve the issue, please close Band-in-a-Box, go to your bb folder (usually c:\bb\preferences, but it can start with a different letter if you installed to an external drive), and delete the following two files:

Mysetup.dk
intrface.bbw

Next, please right click on your Band-in-a-Box shortcut and select Properties | Compatibility | check "Run program as administrator" and click apply. Then just double click on your Band-in-a-Box icon to launch the program.


Best,
Chantelle