So now I call Digicert who tells me to prove I'm a real business, I have to send a letter from my in-house attorney and my in-house accountant.

I explain it's a cottage business and I hired a lawyer to get started back in the 1990s, and he has long since retired, and my accountant is me and quicken.

I explain I have a website, that uses a shopping card service, have business bank account and play state sales tax, and furnished documents. I even send a copy of my county business license. What more can I do?

He says provide a utility bill with my phone number. I'm on auto-pay and don't get bills. I tell him to go to my website, which he does, and says it's not enough.

He refers me back to my web host telling me to have them send them a DV request. I do that immediately and The web host tech says he cannot do that and wants to send me back to the web host.

So for 4 days now I've been sent from the webhost to digicert to the webhost to digicert to the webhost to digicert to the webhost to digicert and so on.

So I did something very unusual for me, I lost it and yelled at the webhost tech telling him I've been in business longer than his hosting company I started with cyberlink who was bought value web who was bought by hosting com who was bought by somebody else with a few initials and now by this company.

I added that my shopping cart was originally americart which was bought by americommerce which was bought by capital one/sparkpay which was bought back by americommerce and is now cart dot com.

And I said I've been in business longer than you, the shopping cart and digicert, I've paid my money, it was supposed to be easy, and now you want to keep playing ping-pong between you and digicert. I want to speak to supervisor NOW. He said he would have one call me in a few hours.

This got me madder and said if I don't get satisfaction, I am going to find a new webhost, and trash this company, first with the 8,000 people on my mailing list and then on every social media and forum I frequent.

I told him I paid the money for them to do the footwork, if I was to do this all myself, I could save myself the setup fee and the monthly fee. All I want is that stupid little S at the end of my http, I paid the money, and I want results NOW.

A supervisor called in about a half hour, and told me he was on a chat with digicert and they are escalating, and I should get results in 2 or 3 hours. That was an hour ago.

I'm not holding my breath.

I got to the breaking point and had to yell at some poor technician. But sometimes you have to do that to get some results. I asked the supervisor to apologize to the tech that I yelled at.

To be continued ....

If I ever get that pesky little S, I'll let you all know so you can go to my site without the warnings.

If you do visit anyway, if you put something in the shopping cart, you get their https and you are fully encrypted and safe.

Aaaaaarrrrrrrgggggggghhhhhhh

Notes ♫

Bob "Notes" Norton smile Norton Music
https://www.nortonmusic.com

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