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Help! Tech S.O.S (Off topic)
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Joined: Feb 2010
Posts: 3,221
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OP
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Joined: Feb 2010
Posts: 3,221 |
I have a lot of problems loading pgmusic.com. Pages load partially and then get stuck. Or they won't load at all. I have no problems with any other web sites that I use, just pgmusic.com. I've tried using other browsers and resetting Chrome. I have this problem on two different devices, my pc and a Chromebook. Appreciate any help.
Windows 11, Intel Core I5 10400, 16 gig ram, Scarlett 2i2, Sony Acid Music Studio 10, BIAB 2020 UltraPlus Pak
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Help! Tech S.O.S (Off topic)
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Joined: Jun 2012
Posts: 21,089
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Veteran
Joined: Jun 2012
Posts: 21,089 |
The forum pages usually load very quickly, but in the past week I have seen slow responses and partial loads occurring. Other sites all load OK. This may be related to the issue you are seeing.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Help! Tech S.O.S (Off topic)
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Joined: Oct 2008
Posts: 20,571
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Joined: Oct 2008
Posts: 20,571 |
I have a lot of problems loading pgmusic.com. Pages load partially and then get stuck. Or they won't load at all. I have no problems with any other web sites that I use, just pgmusic.com. I've tried using other browsers and resetting Chrome. I have this problem on two different devices, my pc and a Chromebook. Appreciate any help. This often happens to me to and has been doing so for a number of months on and off. It's almost like there is one server in the bunch that's a "no through road", and if you're unfortunate enough to land on it, you go nowhere. When it happens to me these days, I don't persevere, I just go and do something else and comeback later. I used to find it particularly frustrating when I spent time typing a reply to someone's problem and then when I click "Submit", the page stalls and doesn't load my submission. Many times, I've waited "on hold" for many minutes, but it still doesn't kick in. I've learnt from this experience and now I copy my text and save it in a running document before I click on "Submit". Noel
MY SONGS...Audiophile BIAB 2026
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Help! Tech S.O.S (Off topic)
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Joined: Jun 2012
Posts: 21,089
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Veteran
Joined: Jun 2012
Posts: 21,089 |
... I've learnt from this experience and now I copy my text and save it in a running document before I click on "Submit". Good move Noel, and one I use myself quite often. yes, it's quite frustrating to put a significant effort into an entry, only to lose the lot because of an outage somewhere else. Trev
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Help! Tech S.O.S (Off topic)
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Joined: Dec 2003
Posts: 24,686
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Veteran
Joined: Dec 2003
Posts: 24,686 |
The forum pages usually load very quickly, but in the past week I have seen slow responses and partial loads occurring. Other sites all load OK. This may be related to the issue you are seeing. Same here. I have found that leaving the site then returning to it solves the problem.
Tips on how to fall asleep in a living room chair:
1- Be old
2- Sit in a chair
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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Joined: May 2000
Posts: 22,599
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Joined: May 2000
Posts: 22,599 |
Tricks I've used over thee years ..
Reload in new instance of browser (close browser and re-open it)
Clear browsing history for the last 24 hours (sometimes helps to clear cached local content)
FlushDNS (command line) .. makes your system relocate the path to the site by looking for the path fresh instead of using a cache
Use TraceRT in a command line .. shows if there is simply some device between you and the site causing the delay, which is kind of like knowing there is an accident on a given highway and things are backed up and getting rerouted.
/It is after all an information highway and maybe you are getting detoured through Chicago instead of Toronto/Montreal (for example) because some device has failed
It is actually pretty amazing how efficient the internet is at handling problems like this, but it does occur where a single device failing affects one location and not another (or more than another) on a given path ..
Really hard to say without access to said machine
I do not work here, but the benefits are still awesome
Make your sound your own!
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Help! Tech S.O.S (Off topic)
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Joined: Oct 2008
Posts: 734
Journeyman
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Journeyman
Joined: Oct 2008
Posts: 734 |
Usually an F5 refreshes/loads the page in Chrome. Some update in Chrome caused this a while back. Every other time I load PG Music page I get a "text" version of the page and not the html version, if that make sense. Do not have that problem with Edge.
My wife asked if I had seen the dog bowl. I told her I didn't even know he could.
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Help! Tech S.O.S (Off topic)
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Joined: Dec 2011
Posts: 16,123
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Veteran
Joined: Dec 2011
Posts: 16,123 |
Eleven years on the forum and I’ve never experienced that. I’m on a Mac/Safari setup with only 20 down/2 up mbs.
Bud
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.
PowerTracks Pro 2026 for Windows is Here!
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
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