I've worked as a software designer and remember one of it's inspirational quotes: "A design is not finished when there is nothing left to add, but rather when there is nothing more you can take away." I've been using BB for about 3 years now and it's incredible in what it does but also has suffered a bit too much from adding, if not squeezing, new features into an interface originally conceived decades ago. I can build and export backing tracks rather quickly now and then move over to Ableton Live, but there are numerous times where I can't remember where a certain setting or feature lives and have to click through ten or more popups before I find it or give up.

We may forgive BB because at the end of the day, the output (music) is all that really matters, but first impressions and feedback from new users is something important not to be dismissed. Then again, if I see BB as a best-kept secret then maybe I don't want too many new people discovering it. =)