Previous Thread
Index
Next Thread
Print Thread
Go To
RealBand
Joined: Jan 2017
Posts: 803
Expert
OP Offline
Expert
Joined: Jan 2017
Posts: 803
PROBLEM 1: SuperTracks
When I try to generate a Midi SuperTrack in RealBand I get this error message:
“Access violation at address 0000000000E6AEB9 in module 'bbw2_64.exe'. Read of address 0000000000000000”

When this message appears (with the header Band-in-a-Box – NONAME.SGU), another message in a yellow panel sometimes appears. It reads: “Playback already in progress. Play another song if message persists.” The Access Violation message still appears even if I play another song.
A Midi SuperTrack does generate, but it appears to be the same 3/4 track I was previously auditioning (1892: Piano, Solo-Accompaniment CountryWaltzJohn Sw 140 (John Jarvis).

When I look in my BB folder, I see this txt file: ” BBW2IsRunning”. It contains one line of text: “BBW2IsRunningTxt=1”
If I restart my PC (or close RealBand) this txt file disappears - but the original error message and the txt file reappears if I try to generate any Midi SuperTrack.

PROBLEM 2: RealTracks
For a while any RealTrack I selected generated in 3/4 time. No matter what style I choose, I got a waltz.
I rarely use Midi SuperTracks but since trying out a waltz Supertrack, I’ve had nothing but problems and now I’ve got problems with RealTRacks, which I use a lot.
I can live without SuperTracks but not RealTracks!
So far, I have tried:
• Re-installing Hi-Q Instruments for Sforzando
• Returning BIAB and RealBand to factory settings
• deleting Mysetup.dk and intrface.bbw (as instructed by PG Support)

I am running the latest versions of BIAB and RealBand and running both “as administrator”.

UPDATE: When I (again) reset BIAB and RealBand to factory settings, RealTracks worked normally again but Midi SuperTracks is still stuck in 3/4.
Any help would be greatly appreciated.

Thanks in advance,
Mike

PS I have also attached a screen shot of my BBW files from my BB folder.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
bbw files.JPG (33.47 KB, 97 downloads)
Last edited by mkg50 (Mike G); 11/16/22 12:50 AM.

Mike Garry
BIAB 2025/RealBand, UltraPak, Kontakt, EZmix, Ozone 9 Elements, Hybrid 3, Audacity, MSi PC, Windows 11, 64bit, 16GB ram, CPU: Intel i7.

https://soundcloud.com/user-952388172
RealBand
Joined: May 2000
Posts: 22,128
Veteran
Offline
Veteran
Joined: May 2000
Posts: 22,128
OK, I'll ask the simple questions first just to eliminate them ..

Is your Realtrack Picker window filtered in any way?

Is the Meter defaulting to 3/4 when you click File - New ?
If so, do you happen to have a file named $OPTIONS.SEQ in your Realband folder?

/all of the above is a long shot in the dark, but at least it's a start
//if you want to get much more advanced; there is a file in the bb/Data folder named bbw2_RealBandLog.txt .. this appears to be the log of what happens in BiaB2 while running in RB.. with entries for bbw2_64exe and time stamps as well as reports.. if it is crashing this could lead to clues
///not sure of your computer skills (as to whether this may help), so thought I'd mention

Last edited by rharv; 11/16/22 02:41 PM.

I do not work here, but the benefits are still awesome
Make your sound your own!
RealBand
Joined: Jan 2017
Posts: 803
Expert
OP Offline
Expert
Joined: Jan 2017
Posts: 803
Hi rharv, thanks for your response.
The Realtrack Picker window is only filtered by my previous instrument search (e.g. "Piano") but not by any time/meter factor.
When I click File - New, the default setting is 4/4.
I don't have a file named $OPTIONS.SEQ in my Realband folder.
I looked at the file bbw2_RealBandLog.txt but nothing stood out to my untrained eyes.
RealTracks now seem to be behaving ok, following my last factory reset.
For some reason Midi SuperTracks also seem to have escaped the clutches of 3/4 time and generate as ordered now - but with an error message (attached).
I'd love to get rid of the error message but at least I can use the Midi SuperTracks.
Thanks again,
Mike

Attached Files (Click to download or enlarge) (Only available when you are logged in)
SuperTracks error.JPG (17.44 KB, 69 downloads)

Mike Garry
BIAB 2025/RealBand, UltraPak, Kontakt, EZmix, Ozone 9 Elements, Hybrid 3, Audacity, MSi PC, Windows 11, 64bit, 16GB ram, CPU: Intel i7.

https://soundcloud.com/user-952388172
RealBand
Joined: May 2000
Posts: 22,128
Veteran
Offline
Veteran
Joined: May 2000
Posts: 22,128
Does that error what show up in the Log file?
Just curious.

I'd send that error message to PGMusic support as they may know what it means.
The Live Chat option at the top of the page may help jump start the request.


I do not work here, but the benefits are still awesome
Make your sound your own!
RealBand
Joined: Jan 2017
Posts: 803
Expert
OP Offline
Expert
Joined: Jan 2017
Posts: 803
Hi rharv,
No, the error doesn't appear to be in the Log file.
I sent the original Windows Stack Trace Report to PG Music Support. They responded with various suggestions which I acted upon, to no avail.
I also sent a Word document to them of the Exception log containing pages of, according to the header, "detailed tech info" but Support was unable to fix the problem.
It looks like I'm stuck with the repetitive error message but at least RealTracks and Midi SuperTracks are generating correctly now.
Thanks for your suggestions. I really appreciate the help you regularly provide on this forum.
Cheers,
Mike


Mike Garry
BIAB 2025/RealBand, UltraPak, Kontakt, EZmix, Ozone 9 Elements, Hybrid 3, Audacity, MSi PC, Windows 11, 64bit, 16GB ram, CPU: Intel i7.

https://soundcloud.com/user-952388172
RealBand
Joined: May 2002
Posts: 7,367
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,367
Thank you for the error report. We will look into this further.


Andrew
PG Music Inc.
RealBand
Joined: Jan 2017
Posts: 803
Expert
OP Offline
Expert
Joined: Jan 2017
Posts: 803
Thanks Andrew.


Mike Garry
BIAB 2025/RealBand, UltraPak, Kontakt, EZmix, Ozone 9 Elements, Hybrid 3, Audacity, MSi PC, Windows 11, 64bit, 16GB ram, CPU: Intel i7.

https://soundcloud.com/user-952388172
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Holiday Weekend Hours

Our Customer Service hours this weekend are as follows:

Friday, April 18: 8:00 - 4:00
Saturday, April 19: closed
Sunday, April 20: closed
Monday, April 21: Regular hours

Thank you!

Band-in-a-Box 2025 French Version is Here!

Bonjour à tous,

Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music

Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:

BIAB 2025 - francisation
RealBand 2025 - francisation

Voilà, enjoy!

Band-in-a-Box 2025 German Version is Here!

Band-in-a-Box 2025 für Windows Deutsch ist verfügbar!

Die deutsche Version Band-in-a-Box® 2025 für Windows ist ab sofort verfügbar!

Alle die bereits die englische Version von Band-in-a-Box und RealBand 2024 installiert haben, finden hier die Installationsdateien für das Sprachenupdate:

https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025.exe
https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025RB.exe

Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!

Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.

Stay up to date—get the latest update now!

Update to RealBand® 2025 Build 5 Windows Today!

Already using RealBand® 2025 for Windows®? Download Build 5 now from our Support Page to ensure you have the latest enhancements and improvements from our team.

Get the latest update today!

PowerTracks Pro Audio 2025 for Windows is Here!

PowerTracks Pro Audio 2025 is here! This new version introduces many features, including VST3 support, the ability to load or import a .FLAC file, a reset option for track height in the Tracks window, a taller Timeline on the Notation window toolbar, new freeze buttons in the Tracks window, three toolbar modes (two rows, single row, and none), the improved Select Patch dialog with text-based search and numeric patch display, a new button in the DirectX/VST window to copy an effects group, and more!

First-time packages start at only $49. Already a PowerTracks Pro Audio user? Upgrade for as little as $29!

www.pgmusic.com/powertracks.htm

Video: Summary of the New Band-in-a-Box® App for iOS®

Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.

Band-in-a-Box® for iOS® :Summary video.

Check out the forum post for more information.

Forum Statistics
Forums58
Topics83,937
Posts772,582
Members39,498
Most Online25,754
Jan 24th, 2025
Newest Members
Joseph Herman, berryanita752, mama nandi, CHOLO, Tidus55
39,497 Registered Users
Top Posters(30 Days)
MarioD 155
DC Ron 96
rsdean 88
WaoBand 74
Noel96 69
Today's Birthdays
Afoklala, Dave Clelland, Kalimero75, steelman77054
Powered by UBB.threads™ PHP Forum Software 7.7.5